Martyn Houghton

query? Conditions using Scheduled Start/End Time and Current System Time

By Martyn Houghton, June 22, 2022 in Business Process Automation

• condition
• time
• (and 1 more)

  Tagged with:

  • condition
  • time
  • schedule

Change Request - Catalog Items

By Martyn Houghton, June 7, 2016 in Service Manager

• change request
• catalog
• (and 1 more)

  Tagged with:

  • change request
  • catalog
  • items

Details Form - Drop down list ordering

By Martyn Houghton, June 10, 2016 in Service Manager

• details form
• drop down list
• (and 1 more)

  Tagged with:

  • details form
  • drop down list
  • ordering

Organisation - Service Subscription View/Add

By Martyn Houghton, June 28, 2016 in Service Manager

• organisation
• service subscriptions
• (and 2 more)

  Tagged with:

  • organisation
  • service subscriptions
  • view
  • add

UI Improvement - Time Picker - Pause/Hold

By Martyn Houghton, November 11, 2016 in Service Manager

• time
• picker
• (and 2 more)

  Tagged with:

  • time
  • picker
  • pause
  • hold

Problem, Known Error & Release - Catalog Item Support

By Martyn Houghton, October 17, 2018 in Service Manager

• problem
• known error
• (and 3 more)

  Tagged with:

  • problem
  • known error
  • release
  • catalog
  • progressive capture

enhanacement Service Subscriptions - Display width or tool tip

By Martyn Houghton, March 20, 2019 in Service Manager

• service subscriptions
• display width

enhancement Email - Apply to Request - Include CC: address in Timeline update

By Martyn Houghton, July 31, 2019 in Service Manager

• apply to request
• email
• (and 2 more)

  Tagged with:

  • apply to request
  • email
  • cc
  • timeline

enhancement Supplier Event - Pausing events - Pause - On Hold until

By Martyn Houghton, September 19, 2019 in Service Manager

• event
• pause
• (and 1 more)

  Tagged with:

  • event
  • pause
  • onhold

enhancements Custom Button - Conditions "Show Button if.." enhancements

By Martyn Houghton, November 1, 2019 in Service Manager

• custom button
• conditions
• (and 1 more)

  Tagged with:

  • custom button
  • conditions
  • show button if

enhancement New Asset - Copy Asset option

By Martyn Houghton, April 13, 2020 in Service Manager

• asset managment
• copy asset

enhancement Microsoft Office 365 Safe Links and rendering of links in emails into Timeline - use link text nor URL

By Martyn Houghton, March 10, 2021 in Service Manager

• email
• apply to request
• (and 9 more)

  Tagged with:

  • email
  • apply to request
  • log request
  • office 365
  • timeline
  • rendering
  • href
  • url
  • link text
  • microsoft
  • defender

enhancement Additional Service Portfolio Status - Archived to current Draft, Published & Retired

By Martyn Houghton, August 20, 2021 in Service Manager

• service
• portfolio
• (and 2 more)

  Tagged with:

  • service
  • portfolio
  • portfolio status
  • archived

pm00157953 Timesheet entries are not saved when updating a request with time spent

By Martyn Houghton, February 4, 2020 in Timesheet Manager

• timesheet
• time spent
• (and 2 more)

  Tagged with:

  • timesheet
  • time spent
  • update
  • request

Assigned Users - Bulk Add from Role/Organisation

By Martyn Houghton, February 14, 2018 in System Administration

• assigned users
• role
• (and 2 more)

  Tagged with:

  • assigned users
  • role
  • organisation
  • bulk add

Assign to Most Available Analyst - Team Auto option does not work

By Martyn Houghton, May 8, 2018 in Business Process Automation

enhancement BPM Editor - Highlight existing link and insert new node

By Martyn Houghton, January 23, 2019 in Business Process Automation

• bpm
• editor
• (and 2 more)

  Tagged with:

  • bpm
  • editor
  • insert
  • link

Workspaces - text containing two single quotes together get stripped

By Martyn Houghton, May 16, 2016 in Collaboration

• Workspaces
• single quote
• (and 1 more)

  Tagged with:

  • Workspaces
  • single quote
  • stripped

Copy Service Level Agreements

By Martyn Houghton, August 30, 2017 in Service Manager

• copy
• service level agreement
• (and 1 more)

  Tagged with:

  • copy
  • service level agreement
  • sla

enhancement Documents Linked to Service - Grouping and Ordering

By Martyn Houghton, August 28, 2020 in Service Manager

• document manager
• portal
• (and 4 more)

  Tagged with:

  • document manager
  • portal
  • service
  • order
  • group
  • library

enhancement View/Collaborate Requests - Connections - View Only Timeline

By Martyn Houghton, May 18, 2022 in Service Manager

• view
• collaboration
• (and 3 more)

  Tagged with:

  • view
  • collaboration
  • read only
  • requests
  • connections

query JIRA CLoud - iBridge - Create Issue operation failing

By Martyn Houghton, October 17, 2019 in Integration Connectors, API & Webhooks

• jira
• create issue
• (and 1 more)

  Tagged with:

  • jira
  • create issue
  • failing

query SQL Request Importer - Historic Updates - h_updateby, h_updategroup, h_actiontype and h_actionsource

By Martyn Houghton, October 21, 2019 in Integration Connectors, API & Webhooks

• sql request importer
• h_updateby
• (and 4 more)

  Tagged with:

  • sql request importer
  • h_updateby
  • h_updategroup
  • h_actiontype
  • h_actionsource
  • historic updates

query? JIRA On Prem Integration Issues

By Martyn Houghton, November 8, 2021 in Integration Connectors, API & Webhooks

• jira

Admin Tool - Have to manually refresh after changing user type from Basic to User

By Martyn Houghton, April 8, 2022 in System Administration

• bug?
• admin tool
• (and 3 more)

  Tagged with:

  • bug?
  • admin tool
  • basic
  • user
  • roles