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TrevorKillick last won the day on August 1 2018

TrevorKillick had the most liked content!

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About TrevorKillick

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    Trev Killick
  • Birthday 04/23/1988

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    Ruislip, London
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  1. TrevorKillick

    Insights 19

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  2. TrevorKillick

    Post visibility meaning?

    @Lyonel An explanation for each visibility level should be defined here: https://api.hornbill.com/_types/activityVisibilityType Just a note, the applications can rename these so they name of each might not reflect what you would expect from a Service Manager perspective. Kind Regards Trev Killick
  3. TrevorKillick

    PUBG - Tips for a noob?

    Tip 1. go buy a real game
  4. TrevorKillick

    JIRA iBridge - Create Issue operation

    @Martyn Houghton The Integration will connect on whichever transport prefix is set it can be HTTP or HTTPS. Out of interest as its HTTPS does it have a valid SSL cert or is it self-signed, I ask as there is an option to disable SSL checks for self-signed certs which may be applicable in this case. Kind Regards Trevor Killick
  5. TrevorKillick

    JIRA iBridge - Create Issue operation

    @Martyn Houghton This is an excerpt of code from the create issue operation. http.setOptions( { "basicAuthUser": credentials.username, "basicAuthPassword": credentials.password , "authType": "basic" } ); // HTTP Post to JIRA var httpResult = http.post(credentials.endpoint +"/rest/api/latest/issue/",data,{"Content-Type":"application/json"}); The endpoint should be the full path to the Jira Instance, we add on /rest/api assuming that's correct. Kind Regards Trevor Killick
  6. TrevorKillick

    JIRA iBridge - Create Issue operation

    @Martyn Houghton Sorry for the late reply, I did some debugging and found the invocation of these operations are not actually logged in the server log which is really unhelpful. I have posted internally to see if there is any further debugging that can be added to aid in these situations. I will update with any developments. Kind Regards Trevor Killick
  7. TrevorKillick

    JIRA iBridge - Create Issue operation

    @Martyn Houghton I left some debugging in the integration so if you change the result reference of the integration node to jira: Then in the subsequent update timeline node add the following to the update text: Jira HTTP Response: &[global["jira"]["httpResult"]] Then let me know what gets posted to the timeline? Kind Regards Trevor Killick
  8. TrevorKillick

    JIRA iBridge - Create Issue operation

    @Martyn Houghton So I just had a look at your logs and the Operation is not being fired, in the logs should be a reference to iBridgeInvoke but nothing is showing so it looks like an issue with your Business Process flow. Any errors with this operation once triggered should be logged in the Server Service Log file. Kind Regards Trevor Killick
  9. TrevorKillick

    LDAP Import - ESP Platform 2952 - Deprecation

    @Martyn Houghton Yes, this has no effect to any existing tools or integrations, the platform has some legacy capability built in to run LDAP queries this is completely unrelated to the LDAP import tools. Kind Regards Trevor Killick
  10. TrevorKillick

    User can't log in

    @Darren Rose Let me ask and get back to you. Kind Regards Trevor Killick
  11. TrevorKillick

    User can't log in

    @Paul Alexander No that's fine, please do remove this role it should prevent any future issues with logging in for this user. Kind Regards Trevor Killick
  12. TrevorKillick

    User can't log in

    @Paul Alexander Thanks, we can see something strange going on here the user has the Customer Manager role '''Customer Contract Manager''' and has been licenced for customer manager even though you do not have any licences so shouldn't be able to log in. We are investigating this issue now on our side to understand exactly what's causing this. Kind Regards Trevor Killick
  13. TrevorKillick

    User can't log in

    @Paul Alexander Oh that's unexpected, I see you removed 4 of the licences just so I can confirm exactly what has happened here was this the user in question (obfuscated for security)? V******M Kind Regards Trevor killick
  14. TrevorKillick

    User can't log in

    @Paul Alexander It looks like you had a trial of 5 licences for Customer Manager that ended on the 18th of July, so this should have been an issue since those trial licences were removed stopping any user that was still associated to one of these roles from logging in until they were removed. Kind Regards Trevor Killick
  15. TrevorKillick

    User can't log in

    @Paul Alexander You have 5 users assigned to Customer Manager in admin if you navigate to the Home -> Customer Manager -> Application Subscriptions you will see the 5 users these need the Customer Manager roles removed from the accounts before they can log in. You currently have no licences for Customer Manager so the alternative solution is to uninstall the app. Kind Regards Trevor Killick