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TrevorKillick

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TrevorKillick last won the day on August 1 2018

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About TrevorKillick

  • Rank
    Trev Killick
  • Birthday 04/23/1988

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  • Gender
    Male
  • Location
    Ruislip, London
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    Supportworks

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  • Website URL
    https://www.hornbill.com

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  1. @HHH Log out first or use an Incognito window and the following URL will allow for normal login, https://admin.hornbill.com/{instancename}/?ESPBasic=true Kind Regards Trevor Killick
  2. @Martyn Houghton Updated the dependancys docs Cheers Trev
  3. @Dan Munns I have bumped this internally to the relevant teams hopefully someone will get back to you shortly. Kind Regards Trevor Killick
  4. @Martyn Houghton I can confirm the Client loads both Font Awesome 4.7.0 and Font Awesome Pro 5.2.0 there are two versions of the icon picker available for applications to use on the Hornbill Platform, one for 4.* and one for 5.* Font Awesome so you may notice different icons available in different places. where development hasn't yet switched to the latest. Kind Regards Trevor Killick
  5. @Dan Munns No specific changes to reporting, however, we have started correcting some of the Schema where friendly name and descriptions were missing. What tables have you got specified in your report? Kind Regards Trevor Killick
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  7. @Lyonel An explanation for each visibility level should be defined here: https://api.hornbill.com/_types/activityVisibilityType Just a note, the applications can rename these so they name of each might not reflect what you would expect from a Service Manager perspective. Kind Regards Trev Killick
  8. @Martyn Houghton The Integration will connect on whichever transport prefix is set it can be HTTP or HTTPS. Out of interest as its HTTPS does it have a valid SSL cert or is it self-signed, I ask as there is an option to disable SSL checks for self-signed certs which may be applicable in this case. Kind Regards Trevor Killick
  9. @Martyn Houghton This is an excerpt of code from the create issue operation. http.setOptions( { "basicAuthUser": credentials.username, "basicAuthPassword": credentials.password , "authType": "basic" } ); // HTTP Post to JIRA var httpResult = http.post(credentials.endpoint +"/rest/api/latest/issue/",data,{"Content-Type":"application/json"}); The endpoint should be the full path to the Jira Instance, we add on /rest/api assuming that's correct. Kind Regards Trevor Killick
  10. @Martyn Houghton Sorry for the late reply, I did some debugging and found the invocation of these operations are not actually logged in the server log which is really unhelpful. I have posted internally to see if there is any further debugging that can be added to aid in these situations. I will update with any developments. Kind Regards Trevor Killick
  11. @Martyn Houghton I left some debugging in the integration so if you change the result reference of the integration node to jira: Then in the subsequent update timeline node add the following to the update text: Jira HTTP Response: &[global["jira"]["httpResult"]] Then let me know what gets posted to the timeline? Kind Regards Trevor Killick
  12. @Martyn Houghton So I just had a look at your logs and the Operation is not being fired, in the logs should be a reference to iBridgeInvoke but nothing is showing so it looks like an issue with your Business Process flow. Any errors with this operation once triggered should be logged in the Server Service Log file. Kind Regards Trevor Killick
  13. @Martyn Houghton Yes, this has no effect to any existing tools or integrations, the platform has some legacy capability built in to run LDAP queries this is completely unrelated to the LDAP import tools. Kind Regards Trevor Killick
  14. @Darren Rose Let me ask and get back to you. Kind Regards Trevor Killick
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