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TrevorKillick

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TrevorKillick last won the day on June 4

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About TrevorKillick

  • Rank
    Trev Killick
  • Birthday 04/23/1988

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  • Gender
    Male
  • Location
    Ruislip, London
  • Interests
    Supportworks

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  • Website URL
    https://hornbill.com

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  1. Hrmmm Yeah documentation... ill add the example I used for testing but its pretty noddy a new tab in the import configuration called Pre Import actions and you can create actions for replacing and regex matching. I will update the wiki page on Monday when the Admin Release goes out.
  2. @samwoo The functionality is in Version 3.1.0 of the LDAP User Import tool, but to configure the import with the Pre Import Actions a new build of the Admin tool needs to go out with some new UI. This should hopefully go out on Monday. Kind Regards Trevor Killick
  3. @samwoo Sorry about that, been a crazy few weeks here. Its still at the top of the list, in fact, another customer asked for something more generic which is likely to replace this. What I am looking at providing is a list of custom fields that can either be from static data or LDAP Attributes which we can then run specific functions on for now it will be regex and they will be saved in a field available to be used in any of the configuration params, so where we currently have [ldapAttribute] we will have something like {customAttribute1}. We then might add additional functionality and processing to these custom fields. It's not to much more work and hopefully fits your use case as well as a few other customers and is not too complicated for everyone to get on with. I will update you when I have some more movement on this, hopefully towards the end of this week. Kind Regards Trevor killick
  4. TrevorKillick

    Form data not updating in BPM designer

    @Paul Alexander I have deployed a fix for the field IDs being incorrectly incremented internally once confirmed all is ok it will be pushed to live early tomorrow, apologies for the inconvenience caused. Kind Regards Trevor Killick
  5. TrevorKillick

    Form data not updating in BPM designer

    That fix I just published to Live?
  6. TrevorKillick

    Integration: Microsoft Flow

    @Keith So @Steve Goldthorpe has done some investigation into this, the ability to integrate into Microsoft Flow and trigger still has not changed the custom HTTP action is the only way at the moment. Also at this point in time, it's not possible for us to publish a connector to MS Flow for easy to use integrations back into hornbill due to some technical constraints on what a connector can do, it might be possible to integrate into hornbill using custom HTTP actions in MS Flow not sure this is something Steve can provide an example of or not. Cleaner integration with MS Flow is still on the horizon but requires some pretty large changes our end so not something we are going to be able to solve in the short term. Kind Regards Trevor Killick
  7. TrevorKillick

    New Email Template Search - a tad annoying

    @SJEaton I have just released a new build of the Admin Tool which reverts the expected behavior of defaulting to Service Manager -> Requests if Service Manager application is installed, I have also added something to remember the search term, application, and the entity selected when you navigate into a template and back to the list. Apologies for any inconvenience caused and we will page closer attention to the user experience when making changes in the area in the future. Kind Regards Trevor Killick
  8. TrevorKillick

    New Email Template Search - a tad annoying

    @SJEaton Yeah so I am working on some usability improvements on this area now and ill get something pushed out ASAP, Apologies I had no envisioned this area was so heavily used but we will get something changed to improve the experience as soon as possible. Kind Regards Trevor Killick
  9. Hi @samwoo Should be an easy enough addition, we already have something similar against the manager field, might be a couple of weeks before I get some time to add this so feel free to bump the thread in 3 - 4 times if you do not hear anything. Kind Regards Trevor Killick
  10. TrevorKillick

    Hornbill INSIGHTS 2018

    @SJEaton Details and registration can be found on our Events list here: https://www.hornbill.com/events/ Kind Regards Trevor Killick
  11. TrevorKillick

    In App Reporting

    We could add a forum section that's only visible to logged in users only instead of being public, where you can share your reports / BPM or Progressive Captures if that would useful. The ability for the community to share this via something like the App Store has been a long-term goal of the platform its just a matter for prioritizing this. Kind Regards Trevor Killick
  12. TrevorKillick

    'My Services' View

    @Dan Munns Right now service.hornbill.com is unaffected, the plan is the new employee portal will replace service.hornbill.com but for now, it's just a preview. Kind Regards Trevor Killick
  13. TrevorKillick

    'My Services' View

    @Darren Rose An update for Service Manager is due imminently which will bring with it all the updated UI your saw at Insights. Kind Regards Trevor Killick
  14. TrevorKillick

    CH00128259 - Latest Service manager update

    @yelyah.nodrog The page https://wiki.hornbill.com/index.php/Index_Storage is currently displaying correctly. Kind Regards Trevor Killick
  15. TrevorKillick

    Hornbill INSIGHTS 2018

    No, this is the information i was given to put on the Insights page. Kind Regards Trevor Killick
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