At the moment all conditions specified under the 'Show Button If...' have to be true for the button to appear. Therefore can I ask for this to be extended to include the following additional options.
Allow the insertion of multiple values, i.e. Service ID equals/is 478,480,482 etc.
Allow the use of 'OR' logical operations.
Additional Fields for both selection and insertion
Request Type
Customer Telephone field
Service Level fields
Cheers
Martyn