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About Alisha

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  1. Hi James, Thanks for your reply. Having a User Picker would be very helpful. Would we then be able to send an e-mail to the Manager of the person chosen on the User Picker? Many thanks, Alisha
  2. Hello, We often have to send e-mails to a customer’s manager and we were hoping to automate this in the Business Process if certain criteria are met. This works fine if the customer is raising the issue themselves. If the customer is raising the issue on behalf of a colleague, we would need the e-mail to be sent to the colleague's manager automatically. I have used the Co-Worker Search form on a progressive capture. However, this form is skipped when logging a request on the portal. Is there a way around this please? Many thanks, Alisha
  3. Alisha

    Progressive Capture Labels

    Thank you, Steve! I hadn't realised that we could use wiki markup in the Default Value field.
  4. Alisha

    Ordering Catalogue Items

    This would be very useful if it could be implemented in a new update.
  5. Alisha

    Email Template - Line Manager Attribute

    That's excellent! Thank you very much Steve.
  6. Hello, As part of our processes, we require emails to be sent to the customer’s Line Manager. Would it be possible to have this as an attribute that we can select on email templates to display the name within the email? Many thanks, Alisha
  7. Alisha

    Progressive Capture Labels

    @Steven Boardman Thanks for your reply. When I use wiki markup to alter the appearance of the text as you suggested, the text does not appear once the request is logged. I would like the Label text to show (the part in the Default Value field) - is there a way around this please?
  8. Alisha

    Progressive Capture Labels

    Hi James, Thanks for your reply. Sorry I was not clear. I meant on Customised Forms when adding a field and choosing 'Label'. When I provide a 'Default Value' for the Label, it appears on the form as standard text. However, the questions appear as bold text. Would it be possible to have the option to bold the text or change the colour of Labels if we need it to stand out? Many thanks, Alisha
  9. Hello, Please could we have the ability to change the display of Labels in Progressive Captures if we require it? Sometimes labels are a little hidden because they are not bold like the other questions. Many thanks, Alisha
  10. Alisha

    Additional wiki markup

    I have looked at the Hornbill Wiki Markup page and wondered if other wiki markup will be supported in the future, such as the ability to insert tables, to further enhance the appearance of progressive capture and user experience. Tables, in particular, would be useful in displaying images side by side. Or is there another way to do this?
  11. Alisha


    Agree with the above.