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Showing results for tags 'asset managment'.
At the moment though you can link assets together, there is not option like in requests to raise a new asset (copy) taking over the details of the current asset. Can we raise an enhancement for the ability to copy an asset from both the asset form and via the asset list view. In our case, we have annual licenses which are issued each year, so we would want to copy the current software asset and then create a new one which as a new license code/expiry on it. I could also see this being applicable for hardware assets where a unit is switched out such as a laptop, where the disk may be move the replacement machine. Cheers Martyn
At the moment there is only system wide visibility setting on the Asset Type fields. Can we request an enhancement to have the visibility split between the user (Used by) of the asset and the owner (owned by). For example we would not want the user to be able to see the 'License Key', 'License Cost' but we would want the owner, for example IT team, to be able to see them. Cheers Martyn
Hi there, I am looking to edit the names of the custom columns, I am building a servie catalog and want to use the asset management for storing all the information of the software used within London Redbridge Borough. I have attached a screenshot of where I want to edit the name of the columns. Is there anyway I can edit the names or even add new ones?
Afternoon All, can someone advise where you would create or configure / copy and amend the application rights. specifically we want the service desk to search and view CI's to find service tags and IEMI's ect...without the ability of creating new ones we want to be able to copy or edit the following app right I'm happy to copy this role but cant work out where the app rights are held or created. Anyone had this issue ?