System Administration

285 topics in this forum

1. KeySafe - Save Changes button does not work

   By Martyn Houghton, Tuesday at 03:10 PM   

   • keysafe
   • save changes
   • 3 replies
   • 15 views
   • 
   • Martyn Houghton
   • Yesterday at 10:28 AM

2. fault Create API Key Expiry date wrong set to the day before

   By Martyn Houghton, June 18   

   • api key
   • expiry
   • 2 replies
   • 17 views
   • 
   • Martyn Houghton
   • Yesterday at 10:24 AM

3. enhancement Create API Key - ability to specify time

   By Martyn Houghton, June 18   

   • apk key
   • expiry
   • (and 1 more)

     Tagged with:

     • apk key
     • expiry
     • time
   • 1 reply
   • 16 views
   • 
   • Victor
   • Yesterday at 09:49 AM

4. permissions Admin Tool - Service Manager Configuration permissions

   By Martyn Houghton, June 18   

   • service manager
   • configuration
   • (and 1 more)

     Tagged with:

     • service manager
     • configuration
     • service desk
   • 2 replies
   • 31 views
   • 
   • Martyn Houghton
   • Tuesday at 01:12 PM
5. Azure User Import to Organisation Using AD Membership?

   Topic was moved to forum Integration Connectors, API & Webhooks

6. Email Template - Translations

   By Martyn Houghton, September 4, 2018   

   • email template
   • translation
   • 3 replies
   • 285 views
   • 
   • HHH
   • June 17

7. Attachment Restriction - File Size Setting

   By Martyn Houghton, September 3, 2018   

   • attachment restriction
   • file size
   • 20 replies
   • 310 views
   • 
   • James Ainsworth
   • June 17

8. Azure AD account can't sign on to Service portal

   By AgentVinh, May 29
   • 8 replies
   • 79 views
   • 
   • AgentVinh
   • June 17

9. Closure Profile clean up

   By Kelvin, June 13
   • 2 replies
   • 25 views
   • 
   • Kelvin
   • June 17

10. Errors on LDAP

    By Dan Munns, June 10
    • 14 replies
    • 62 views
    • 
    • Lyonel
    • June 13

11. LDAP Import Error

    By Dan Munns, June 7
    • 7 replies
    • 46 views
    • 
    • Dan Munns
    • June 11

12. Can't send e-mail via Shared Mailbox

    By AgentVinh, June 11
    • 0 replies
    • 18 views
    • 
    • AgentVinh
    • June 11

13. How do I remove user subscriptions and add new users?

    By cmcm, June 4
    • 4 replies
    • 58 views
    • 
    • cmcm
    • June 6
14. Categorising Calls

    Topic was moved to forum Service Manager

15. Incoming email issue

    By Adrian Simpkins, May 21
    • 6 replies
    • 77 views
    • 
    • Adrian Simpkins
    • June 3
16. Autoreplying if customer responds to a closed ticket

    Topic was moved to forum Service Manager

17. Customer Portal - self registration/provisioning

    By Martyn Houghton, February 7
    • 6 replies
    • 135 views
    • 
    • Martyn Houghton
    • May 17

18. Mailbox setup in Azure Exchange

    By Paul Morrow, February 8
    • 4 replies
    • 125 views
    • 
    • Victor
    • May 14

19. Unified search functionality in admin screens

    By Lyonel, March 18
    • 4 replies
    • 85 views
    • 
    • Paul Alexander
    • May 13

20. Outgoing Email flow

    By Malcolm, April 29
    • 4 replies
    • 60 views
    • 
    • Malcolm
    • May 8

21. Guest Account (Contacts) Portal Password Setting

    By Steven Cotterell, April 26
    • 8 replies
    • 84 views
    • 
    • Victor
    • May 2

22. Attachment issue: attachments received as winmail.dat files

    By Alisha, May 2
    • 4 replies
    • 60 views
    • 
    • Alisha
    • May 2

23. Routing rule to forward emails

    By Alisha, April 30
    • 1 reply
    • 57 views
    • 
    • James Ainsworth
    • May 1

24. Azure SSO Help

    By David Longley, February 25
    • 1 reply
    • 95 views
    • 
    • Victor
    • April 17

25. SMTP SmartHost help

    By David Longley, February 25
    • 4 replies
    • 168 views
    • 
    • Victor
    • April 17