Business Process Automation

548 topics in this forum

1. RFC not populating the Details section of the RFC

   By Dave Longley, July 31, 2020   

   • change
   • change management
   • 2 replies
   • 844 views
   • 
   • Dave Longley
   • August 3, 2020

2. BPM not assigning back to a team

   By Dave Longley, July 29, 2020   

   • bpm
   • assigning
   • 19 replies
   • 2k views
   • 
   • Dave Longley
   • July 31, 2020

3. Format settings customer portal

   By Jon Green, July 24, 2020   

   • customer portal
   • formatting
   • 3 replies
   • 986 views
   • 
   • Guest
   • July 28, 2020

4. Change default font and size of emails

   By Dave Longley, July 26, 2020   

   • email fonts
   • default
   • 0 replies
   • 767 views
   • 
   • Dave Longley
   • July 26, 2020

5. Cant see Auto Task from within Add custom button

   By Anthony Albon, July 24, 2020
   • 3 replies
   • 1.1k views
   • 
   • Steven Boardman
   • July 24, 2020

6. Resolution acceptance buttons in portal

   By Jon Green, July 24, 2020   

   • portal
   • resolution
   • (and 1 more)

     Tagged with:

     • portal
     • resolution
     • button
   • 1 reply
   • 821 views
   • 
   • Steven Boardman
   • July 24, 2020

7. Setting priority as NULL within business process

   By Jon Green, July 24, 2020   

   • self service
   • priorities
   • 0 replies
   • 708 views
   • 
   • Jon Green
   • July 24, 2020

8. Problem setting default priority for ticket source type = email

   By Dave Longley, July 22, 2020   

   • priority
   • email
   • (and 1 more)

     Tagged with:

     • priority
     • email
     • source type
   • 7 replies
   • 1.3k views
   • 
   • ArmandoDM
   • July 22, 2020

9. Add change to Change calendar

   By Dave Longley, July 10, 2020   

   • change
   • change calendar
   • 7 replies
   • 1.5k views
   • 
   • Dave Longley
   • July 21, 2020

10. Stop OOO message from updating a ticket

    By Dave Longley, July 20, 2020   

    • ticket updates
    • 4 replies
    • 1.1k views
    • 
    • Dave Longley
    • July 21, 2020

11. 'Z' Showing on emails that include Date/time

    By Dave Longley, July 20, 2020   

    • emails
    • z
    • 4 replies
    • 1k views
    • 
    • Dave Longley
    • July 20, 2020

12. help Suspend Node Issues

    By Jeremy, July 10, 2020   

    • suspend
    • node
    • 7 replies
    • 1.3k views
    • 
    • Steven Boardman
    • July 20, 2020

13. bpm failure Newly created BPM not working

    By Jeremy, July 13, 2020   

    • help
    • 11 replies
    • 1.5k views
    • 
    • James Ainsworth
    • July 17, 2020

14. help Auto Tasks - Help

    By Jeremy, July 7, 2020   

    • auto tasks
    • 5 replies
    • 1.2k views
    • 
    • Steven Boardman
    • July 8, 2020

15. Hornbill Wiki Markups - embedded Videos

    By Dave Longley, July 7, 2020
    • 1 reply
    • 781 views
    • 
    • Steven Boardman
    • July 7, 2020

16. Dynamic hyperlinks in emails

    By Dave Longley, July 6, 2020   

    • portal
    • 1 reply
    • 879 views
    • 
    • Steven Boardman
    • July 6, 2020

17. Suspend Await Expiry

    By Janett Dervish, June 24, 2020
    • 10 replies
    • 1.5k views
    • 
    • Janett Dervish
    • June 30, 2020

18. Error in workflow - help!

    By Alberto M, June 23, 2020
    • 2 replies
    • 804 views
    • 
    • James Ainsworth
    • June 25, 2020

19. Reminder notification after request status set to closed

    By Joy, June 23, 2020
    • 2 replies
    • 897 views
    • 
    • Joy
    • June 24, 2020

20. Pasting Nodes from Templates - Issue

    By Jeremy, June 16, 2020   

    • template
    • nodes
    • 6 replies
    • 1.2k views
    • 
    • NeilWJ
    • June 21, 2020

21. enhancement BPM - User / Team Hornbill Notification

    By Martyn Houghton, June 4, 2020   

    • bpm
    • hornbill notification
    • 8 replies
    • 1.6k views
    • 
    • Martyn Houghton
    • June 15, 2020

22. Email Template - Variable from human task

    By Kelvin, June 12, 2020
    • 7 replies
    • 1.2k views
    • 
    • Victor
    • June 12, 2020

23. Human Task Variable - assign call

    By Kelvin, June 4, 2020
    • 3 replies
    • 1k views
    • 
    • Steven Boardman
    • June 12, 2020

24. enhancement Change - Update Request - Add to Change Calendar support variables

    By Martyn Houghton, June 11, 2020   

    • change request
    • update request
    • (and 2 more)

      Tagged with:

      • change request
      • update request
      • change calendar
      • variable
    • 2 replies
    • 849 views
    • 
    • Martyn Houghton
    • June 11, 2020

25. query? Decision Expression - Date static value entry format

    By Martyn Houghton, June 3, 2020   

    • decision
    • expression
    • (and 1 more)

      Tagged with:

      • decision
      • expression
      • date
    • 5 replies
    • 1.1k views
    • 
    • Alberto M
    • June 5, 2020