Joy Posted June 23, 2020 Share Posted June 23, 2020 I am creating a process where on one route the request status is set to close before sending a timed email reminder to the customer, the reason for this is that we'd prefer the request not to remain on hold/open as can be in that status for many months. Cloud automation has been set to pick up a set date and then once the email has been sent will end the process fully. When I am testing it no email is being sent, please can you assist? Link to comment Share on other sites More sharing options...
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