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JO_7001 posted a topic in Service ManagerI have just amended our Service Request Process to remove the "Approval Node", just to confirm that this has worked I have logged a test SR and all has worked however I can see that the Checkpoints are still listed within the Timeline: I have gone over the BPM to make sure that there are no other references but I have a feeling as though there is something cached but I am unsure how to resolve this, does anyone have any ideas? I have taken a screen shot of the Before & After SR BPM Process Before: After: Thanks
Hi, Is it possible to move nodes between different stages within the BPM? Since the update to Services and the creation of the Request Catalogue I can now split out some of my BPM's which is great as I can now define the stages but I really don't want to be creating all the nodes again. If it isn't currently available is it something that can be added? Thanks Tina