Steven Boardman Posted July 7, 2020 Posted July 7, 2020 @David Longley this is not possible right now in Procap forms. The current option is to include a link to the video, which you launch in another tab Under the hood we have been busy working on procap v2, which is in use in the employee portal, employee mobile and agent mobile interfaces. We still have procap v1 in the Customer Portal, Service Portal, My Services, and the agent interface, but we are actively migrating these areas to v2 (nothing our customers will need to worry about as all v1 procap's will continue to work in procap v2. Once we are in the world of procap v2 across the board, we can then look at supporting this but no timeframes on this right now i'm afraid. It's on the list and we'll update once any progress is made in this area.
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