Hornbill Platform and Applications

Forums

1. Announcements

   Hornbill Platform related announcements

   1k

   posts

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   • New Update: Supplier Manager (173)
   • By Harry Hornbill, 8 hours ago
2. Blog Article Discussions

   Discussions relating to our official Hornbill blog.

   65

   posts

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   • Hornbill Service Manager Quarterly Feature Update 2020 Q1 and Q2
   • By Harry Hornbill, July 20, 2020
3. General Non-Product Discussions

   Discussions that do not fit into any of the other categories

   453

   posts

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   • My Service Manager in success portal
   • By samwoo, February 8
4. Application Beta Program

   About the beta program Application Beta Program

   • No posts here yet
5. Collaboration

   Discussions around Hornbill Collaboration

   2.5k

   posts

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   • Display order for notifications
   • By Adrian Simpkins, February 16
6. Employee Portal

   Discussions around Hornbill Employee Portal and Employee Mobile

   1.3k

   posts

   • 
   • Employee Portal - Connections
   • By Shamaila.Yousaf, 15 hours ago
7. Service Manager

   • FAQs - Common Issues - Tips & Tricks

   Discussions relating to the use/configuration of Service Manager

   34k

   posts

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   • Report / audit on individual performance (timeline)
   • By Deen, 9 hours ago
8. IT Operations Management

   Discussions relating to the up an coming Hornbill ITOM capabilities 

   406

   posts

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   • ITOM Powershell Packages
   • By AndyGilly, 10 hours ago
9. Project Manager

   Conversations and information about Hornbill's Project Manager application

   1.7k

   posts

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   • Forward Planning
   • By AlexTumber, 8 hours ago
10. Supplier Manager

    Conversations and information about Hornbill's Supplier Manager application

    332

    posts

    • 
    • Contract Duplicate - not working
    • By Frank Reay, 7 hours ago
11. Customer Manager

    Discussions relating to Hornbill's Customer Manager

    81

    posts

    • 
    • Notices : Unable to Create New Alert or Information
    • By sprasad, November 3, 2020
12. Document Manager

    Discussions relating to Hornbill's Document Manager application

    429

    posts

    • 
    • Document manager GUI - Review dates
    • By Adrian Simpkins, Tuesday at 01:42 PM
13. Configuration Manager

    Discussions relating to the use/configuration of the Hornbill Configuration Manager App

    144

    posts

    • 
    • Move attachment list when you Create new Request
    • By sprasad, January 6
14. Timesheet Manager

    Conversations and information about Hornbill's Timesheet Manager application

    476

    posts

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    • Time Recording & Cancelled Requests
    • By Ann, 15 hours ago
15. Live Chat

    Discussions relating to the use/configuration of the Hornbill Live Chat App

    215

    posts

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    • Chat acess for service manager agents
    • By AndyGilly, December 15, 2020
16. Board Manager

    Conversations and information about Hornbill's Board Manager application

    314

    posts

    • 
    • Archiving a user and board ownership
    • By TrevorHarris, Tuesday at 10:29 AM
17. Mobile Apps

    • iOS
    • Android
    • Employee Mobile (Platform Neutral PWA)

    Discussions relating to the Hornbill Mobile applications

    314

    posts

    • 
    • App Instantly Closes When Trying To Open
    • By Farhan Abdulrauf, December 7, 2020
18. System Administration

    • Business Process Automation
    • Progressive Capture
    • Reporting

    Discussions related to general system administration

    6.4k

    posts

    • 
    • Microsoft 365 Mail Connector application authenticates as the account used to create it.
    • By Michael M, 10 hours ago
19. Integration Connectors, API & Webhooks

    Discussions related to the use of API and WebHooks for integration, customization and functional extensibility

    1.8k

    posts

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    • Asset import from MS Intune
    • By Steve G, 10 hours ago
20. Performance Analytics

    Discussions around Hornbill's Performance Analytics

    658

    posts

    • 
    • Aged Tickets Widget SQL Query
    • By Victor, Tuesday at 06:46 PM
21. Hornbill Switch On & Implementation Questions

    Ask questions about our implementation, switch-on and migration services, find out what you need to know before your switch-on/implementation starts

    90

    posts

    • 
    • request for new email with password
    • By Bob Dickinson, November 25, 2020