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Dave Longley

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  1. @Gerry - Yes sure thing. Please let me know some availability and we can get something arranged. Thanks
  2. Hello, I want to look at adding a live service status page within the new employee portal. Is this in development? Something similar to a list of systems/apps and a traffic light colours for availability. Thanks
  3. hi @Gerry I was wondering if you have any indication when the customer portal will be refreshed and look the same as the employee portal? We use the a fair bit for our paying customers. Thanks
  4. I was wondering if someone can help me. I have mapped a customer field h_custom_22 to a filed in my PCF which asks users to supply a contract end date only (doesnt ask for a time) When it appears in my request list is is displayed with the time followed by 00:00. How can i get it to not show the 00:00? Do i need to use another customer filed type?
  5. I have created some new document libraries + documents, what permission do I need to give so that everyone can view the document?
  6. @James Ainsworth, I was wondering if you have any update on this? would be a good feature.
  7. Thanks @Steve Giller but not everyone will have access to Hornbill who will receive this email.
  8. If there any option when we create an email template that the template can contain an attachment automatically? This would save my team having to add default attachments to emails which we want to get sent out.
  9. @James Ainsworth sorry for the delay, I was on leave, here is the condition for 'Not Set' never used Auto Tasks before.
  10. thanks @James Ainsworth
  11. I have created a new BPM which is linked to a board. When the request is logged, it get added to the board which is great. When i close the request down, the ticket is closed but the item remains on the board. below is the config which i have used in the BPM: what have i done wrong? thanks
  12. Initial tests seems to be working fine @Gerry
  13. @Gerry - pls can i be added to this hot fix as we have the same problem, this has been reported via a helpdesk ticket i raised with your support team.
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