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Kelvin

Hornbill Users
  • Content Count

    326
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Kelvin last won the day on January 25 2017

Kelvin had the most liked content!

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24 Excellent

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About Kelvin

  • Rank
    Senior Member

Profile Information

  • Gender
    Male
  • Location
    West Suffolk NHS Foundation Trust

Recent Profile Visitors

1,196 profile views
  1. Kelvin

    Name Changes - Advice

    Is there anyone from Hornbill that can comment on this please.
  2. @James Ainsworth +1, is there any idea of timescale
  3. Kelvin

    Change to User Id

    @Jeremy I have also asked the same question However I am still awaiting an answer from Hornbill.
  4. Kelvin

    Name Changes - Advice

    @samwoo thank you for your experience. Unfortunately when a user has a name change here we systematically change their username on each of our systems. This would then cause us issues as Hornbill would be the only account that would still have the old username. Hopefully someone at Hornbill will be able to offer a workaround.
  5. Kelvin

    Name Changes - Advice

    Just wondered if anyone had a response?
  6. I am looking for some advice One of our members of staff has recent got married and so I need to change her Surname. Is there anyway to change the username as I am keen to keep the users stats and existing calls.
  7. Kelvin

    Firewall - Linked Sites

    @Daniel Dekel Thats great we will add these to the routing and see what happens
  8. Kelvin

    Firewall - Linked Sites

    Just wondered if anyone had an answer to this?
  9. I am not sure if you are aware that the NHS Internet Gateway has been flaky at best over the last couple of months. In order to keep operating at a reason level of service we have rooted Hornbill Traffic though an alternative internet connection. This partly works but I believe that there may be some references to other 3rd party sites within the source code (for example <link href="https://fonts.googleapis.com/css?family=Roboto" rel="stylesheet">) which are still rooted through the NHS Gateway. Do you have a list of these 3rd party link so that these could also be added to our firewall.
  10. Kelvin

    Renaming Queue

    @Pamela Thanks for the reasurrance
  11. Kelvin

    Renaming Queue

    Before I break it... I need to change the name of one of our queues. Can I just change the name in the organisation view or will this cause issues?
  12. Kelvin

    Instance unavailable

    It seems to be back online
  13. Kelvin

    Instance unavailable

    @James Ainsworth Status CheckInstance Health Check Fail Test Time taken Initial Connection 1ms 40ms 41ms XMLMC Responder 1ms 35ms 36ms Global Configuration 19ms 39ms 58ms HTTP2MEM Gateway Ping 3ms 38ms 41ms HTTP2FS Gateway Ping 2ms 37ms 39ms XMLMC Session Bind 2ms 35ms 37ms HTTP2SQL Gateway Ping 4ms 33ms 37ms HTTP2SQL Database Ping 14ms 42ms 56ms timeout 503ms Re-Test Find out More HTTP2SQL Database Query 503ms
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