Jump to content

Kelvin

Hornbill Users
  • Content count

    230
  • Joined

  • Last visited

  • Days Won

    2

Kelvin last won the day on January 25

Kelvin had the most liked content!

Community Reputation

19 Good

1 Follower

About Kelvin

  • Rank
    Senior Member

Profile Information

  • Gender
    Male
  • Location
    West Suffolk NHS Foundation Trust

Recent Profile Visitors

594 profile views
  1. Decision

    @DeadMeatGF @NeilWJ Thanks for the feedback. I have changed the decision to no match as there are only the 2 different choices. All now working.
  2. Decision

    @James Ainsworth The field is either blank or "Rejected". The decision Node only has 2 outputs == Rejected (which works) and != Rejected (which fails)
  3. Decision

    I have a problem in a BPM where a decision wont behave as expected (it did when first built but not correctly over the past couple of days) I have a decision with the following Expression The alternative one which == Rejected works but when the Custom Field A is left blank the above Goto will not fire. Am I missing something?
  4. @Victor Thanks for the update
  5. We are still experiencing lots of slowness and connection issues today. Please could this be looked at.
  6. Are we still experiencing issues as we are still getting a lot of disconnects error screen, typically it is back up at the moment so unable to get a screen shot
  7. BPM issues

    Over the past couple of days we have noticed that some of the Focus actions are not working, For example we have a wait for Call Request owner and Action Focus set to Assign, when you then log a call the request logs ok but the action area never opens up at the requested focus. (Tested in IE and Chrome) Secondly I have a problem in a BPM where a decision wont behave as expected (it did when first built but not correctly over the past 24 hours) I have a decision with the following Expression The alternative one which == Rejected works but when the Custom Field A is left blank the above Goto will not fire. Am I missing something?
  8. Scheduler and Reporting on Hornbill Collaboration

    Regard this, is there any documentation of how to use this yet.
  9. @samwoo Great Thank you that works.
  10. Just wondered if anyone had any ideas.
  11. Duplicate Assets

    @James Ainsworth I think I have found the answer If I upload to Computer System - there is a Validation button However under Computer Peripherals there is not.
  12. I have built a new BPM and want to drive a decision from a progressive capture answer (From a simple list) I have added an automated task "TYPE - Get Request information" & "TASK - Progressive Capture Answers" I then set up a decision node and the Branch is as follows The simple list is Unfortunately this does not work. What am I doing wrong?
  13. Duplicate Assets

    Hi @James Ainsworth I was using the upload CSV through "Upload new Assets", I was concerned as before I imported 500 assets I would try 1 to see which fields I needed to populate. When I uploaded it for a second time I was expecting to see a message like "Asset already in DB" instead it uploaded a second time.
  14. Duplicate Assets

    I have been looking at our Asset DB and noticed that there are duplicates. 1. How does the Asset management side validate assets? 2. Which is the unique field?
×