Following a forum discussion
Please can I raise the idea to have a TOKEN() equivalent function within the string utilities list in a business flow, this would allow further manipulation of an email into custom field for future use.
Use case
We have an old system that send out an email on completion of a task, this email contain 5 lines with outputs of a process, I would like to auto log a ticket and capture each line into a separate custom field which I can them base decision from.