Business Process Automation

548 topics in this forum

1. Suspend Node - await Status Change

   By Martyn Houghton, January 19, 2016   

   • Suspend
   • OffHold
   • (and 2 more)

     Tagged with:

     • Suspend
     • OffHold
     • OnHold
     • Status
   • 3 replies
   • 1.7k views
   • 
   • Martyn Houghton
   • June 7, 2016

2. Getting error messages all day in different calls

   By samwoo, May 27, 2016
   • 3 replies
   • 1.3k views
   • 
   • samwoo
   • June 1, 2016

3. Human Tasks - setting completion date/time

   By Martyn Houghton, May 10, 2016   

   • Human Tasks
   • Activities
   • (and 4 more)

     Tagged with:

     • Human Tasks
     • Activities
     • target
     • completion
     • date
     • time
   • 13 replies
   • 3k views
   • 
   • Martyn Houghton
   • May 27, 2016

4. Event Triggering of BPM processes

   By Martyn Houghton, May 20, 2016   

   • BPM
   • Event
   • (and 1 more)

     Tagged with:

     • BPM
     • Event
     • Trigger
   • 6 replies
   • 2.2k views
   • 
   • Martyn Houghton
   • May 23, 2016

5. Service Manager workflow - Suspend task on status change?

   By IntegraGreg, May 4, 2016
   • 4 replies
   • 2.1k views
   • 
   • Martyn Houghton
   • May 20, 2016

6. Automated Task - Place On Hold

   By MattWood, May 18, 2016   

   • automated process
   • place on hold
   • (and 1 more)

     Tagged with:

     • automated process
     • place on hold
     • on hold period
   • 2 replies
   • 1.7k views
   • 
   • AlexTumber
   • May 19, 2016

7. Multiple choice custom forms

   By samwoo, May 10, 2016
   • 5 replies
   • 2k views
   • 
   • Guest
   • May 12, 2016

8. Decision Node - number of branches - limit

   By Martyn Houghton, January 20, 2016   

   • Decision
   • BPM
   • (and 1 more)

     Tagged with:

     • Decision
     • BPM
     • branches
   • 4 replies
   • 1.8k views
   • 
   • Martyn Houghton
   • May 9, 2016

9. Notification for breaching calls

   By Kelvin, April 20, 2016
   • 2 replies
   • 1.1k views
   • 
   • Kelvin
   • April 20, 2016

10. Auto Assignment - not inheriting Teams assigned to the Service

    By Martyn Houghton, January 19, 2016   

    • Auto Assignment
    • Team
    • (and 1 more)

      Tagged with:

      • Auto Assignment
      • Team
      • Service
    • 11 replies
    • 2.5k views
    • 
    • Martyn Houghton
    • April 15, 2016

11. BPM - ability to move nodes

    By Tina.Lapere, April 8, 2016   

    • Business Process Manger
    • Nodes
    • 6 replies
    • 1.8k views
    • 
    • NeilWJ
    • April 15, 2016

12. Human task if owner changes

    By Kelvin, April 6, 2016
    • 2 replies
    • 1.2k views
    • 
    • James Ainsworth
    • April 6, 2016

13. Call Escalations

    By Kelvin, April 6, 2016
    • 2 replies
    • 1.3k views
    • 
    • Kelvin
    • April 6, 2016

14. Moving calls between boards

    By chriscorcoran, March 11, 2016   

    • boards
    • 3 replies
    • 1.7k views
    • 
    • James Ainsworth
    • March 21, 2016

15. Human Task - Setting Assign to Request Owner

    By Martyn Houghton, March 14, 2016   

    • Human Task Assign Owner
    • 1 reply
    • 1.1k views
    • 
    • Martyn Houghton
    • March 14, 2016

16. Waiting for call assignment

    By Kelvin, March 1, 2016
    • 7 replies
    • 1.9k views
    • 
    • Kelvin
    • March 7, 2016

17. BPM Failing if no owner

    By Kelvin, February 16, 2016
    • 4 replies
    • 1.6k views
    • 
    • Kelvin
    • February 17, 2016

18. End Parallel Processing Node - Unable to connect track

    By Kelvin, February 8, 2016
    • 3 replies
    • 1.7k views
    • 
    • Kelvin
    • February 15, 2016

19. Failed BPM notifyEmailCustomer

    By Kelvin, February 10, 2016
    • 2 replies
    • 1.7k views
    • 
    • Kelvin
    • February 10, 2016

20. BPM - Timers operation nodes - Pause/OnHold

    By Martyn Houghton, January 19, 2016   

    • Response
    • Resolution
    • (and 3 more)

      Tagged with:

      • Response
      • Resolution
      • Timer
      • Pause
      • OnHold
    • 11 replies
    • 2.6k views
    • 
    • Martyn Houghton
    • January 22, 2016

21. Auto Assignment to Logging Agent

    By Kelvin, January 20, 2016   

    • auto assignment
    • 5 replies
    • 2k views
    • 
    • Kelvin
    • January 20, 2016

22. BPM - Add Note option

    By Martyn Houghton, January 19, 2016   

    • Note
    • Documentation
    • 2 replies
    • 1.3k views
    • 
    • Martyn Houghton
    • January 19, 2016

23. Global/Persistent Variables for use in Decision Tasks

    By Martyn Houghton, January 19, 2016   

    • Global
    • Persistent
    • (and 2 more)

      Tagged with:

      • Global
      • Persistent
      • Variables
      • Decision
    • 1 reply
    • 1.3k views
    • 
    • TrevorKillick
    • January 19, 2016