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HGrigsby

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About HGrigsby

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    Senior Member

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  1. HGrigsby
    @Steven Cotterell Thank you, I've got it scheduled to go next week, so that will be handy! Reading the what's new there is also the ability to use snippets in the resolution so it is a really useful release for me.
  2. HGrigsby started following Request List Dashboards - Support for group/multiple dashboards, Request Details Form - ability to enter descriptive text, Choosing connections in the Progressive Capture and and 7 others
  3. HGrigsby
    + 1 for us as well please Helen
  4. HGrigsby
    Thank you - it is something that has caught me out before now! Helen
  5. HGrigsby
    Thank you, we are working too now
  6. HGrigsby
    + 1
  7. HGrigsby
    For us as well Helen
  8. HGrigsby
    + 1 for us please. I am getting lots of complaints about this (and it irritates me too!) Helen
  9. HGrigsby
    +1 - this would be handy for us too thanks Helen
  10. HGrigsby
    +1 +1 +1 for us - I've had lots of complaints about this since we updated to the latest build Thanks Helen
  11. HGrigsby
    +1 for me too! Remember about it whenever I click on the charts button by mistake! Helen
  12. HGrigsby
    +1 for us too
  13. HGrigsby
    @James Ainsworth - unfortunately there doesn't seem to be a particular user or any other setting or options that link them. I have looked at changes in the last week and there doesn't seem to be a particular theme to the ones that take the wrong route. The same analyst logged two changes, same priority, same profile selected, same impact and one closed and one went to review. Sorry it has taken so long to reply, I keep going back to check to see if there is a pattern to it.
  14. HGrigsby
    +1 for us too
  15. HGrigsby
    + 1 for us as well
  16. HGrigsby
    Hi @Chaz Is there any update on this? We don't seem to be able to schedule under 24 hours if it goes to the next calendar day. The actual timing of this change is between 23:00 - 01:00 thanks Helen
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