Dave Longley Posted July 20, 2020 Share Posted July 20, 2020 Hello, i have noticed that one the emails to receive back from Hornbill has a 'z' next to the time: Dear David, Ticket: Service Request : SR00000411 which was resolved on 2020-07-14 13:43:11Z is still waiting for you to confirm resolution. At the close of business today, this call will automatically get closed. This is the markup that I am using: {{.H_dateresolved}} How can i remove the Z? Link to comment Share on other sites More sharing options...
Keith Stevenson Posted July 20, 2020 Share Posted July 20, 2020 Dear Dave, Please see the below on Email Templates and Date Variables. you need to add formatLocalTime as below https://wiki.hornbill.com/index.php/Email_Templates Kind Regards Keith Stevenson Link to comment Share on other sites More sharing options...
Dave Longley Posted July 20, 2020 Author Share Posted July 20, 2020 Thanks @Keith Stevenson, so you are saying that i should add this: {{.H_dateresolved|formatLocalTime}} and this will not display the Z? Link to comment Share on other sites More sharing options...
Keith Stevenson Posted July 20, 2020 Share Posted July 20, 2020 Dave, Yes. Thats correct. Kind Regards 1 Link to comment Share on other sites More sharing options...
Dave Longley Posted July 20, 2020 Author Share Posted July 20, 2020 Cheers @Keith Stevenson wouldn't know anything about this one? Link to comment Share on other sites More sharing options...
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