Service Manager

8,516 topics in this forum

1. Could not initialise core data - Error code

   By nasimg, March 20, 2020
   • 4 replies
   • 1.2k views
   • 
   • Deen
   • March 31, 2020

2. Urgent - Office 365

   By stuartmclennan, March 13, 2020
   • 12 replies
   • 2.1k views
   • 
   • Deen
   • March 31, 2020

3. Request description column

   By AndyHodkinsonPrincesIT, May 14, 2019
   • 14 replies
   • 1.8k views
   • 
   • Steve Giller
   • March 31, 2020

4. Changes to chat feature

   By lee mcdermott, March 31, 2020
   • 8 replies
   • 3.5k views
   • 
   • lee mcdermott
   • March 31, 2020

5. Create requests from spreadsheet

   By chrisnutt, March 27, 2020
   • 4 replies
   • 1k views
   • 
   • chrisnutt
   • March 31, 2020

6. Restricting access to a catalog item

   By Keith, March 27, 2020
   • 6 replies
   • 1.3k views
   • 
   • Keith
   • March 31, 2020

7. Email attachments

   By Andrew Tasker, March 27, 2020
   • 1 reply
   • 786 views
   • 
   • James Ainsworth
   • March 30, 2020

8. Not auto updating calls

   By Jamie A, March 30, 2020
   • 1 reply
   • 6k views
   • 
   • James Ainsworth
   • March 30, 2020

9. get linked request ID

   By Giuseppe Iannacone, March 30, 2020
   • 2 replies
   • 843 views
   • 
   • Giuseppe Iannacone
   • March 30, 2020

10. Cannot work with Hornbill !!

    By Alberto M, March 30, 2020
    • 4 replies
    • 919 views
    • 
    • Victor
    • March 30, 2020

11. Hornbill email not working

    By Guest, March 27, 2020
    • 4 replies
    • 845 views
    • 
    • Victor
    • March 27, 2020

12. enhancement Email Subject Line to be included in Timeline post

    By Martyn Houghton, March 26, 2020   

    • email
    • subject
    • (and 1 more)

      Tagged with:

      • email
      • subject
      • timeline
    • 0 replies
    • 636 views
    • 
    • Martyn Houghton
    • March 26, 2020

13. Limited Customisation of Customer Search

    By Michael Sharp, March 25, 2020
    • 0 replies
    • 549 views
    • 
    • Michael Sharp
    • March 25, 2020

14. Send email notification to customer when customer facing comment added

    By Steven Cotterell, April 16, 2019   

    • email update
    • comment
    • (and 1 more)

      Tagged with:

      • email update
      • comment
      • customer
    • 15 replies
    • 2.3k views
    • 
    • Victor
    • March 25, 2020

15. Suggestion: automatic email notification icon in action?

    By Alberto M, March 25, 2020   

    • email notifications
    • 0 replies
    • 563 views
    • 
    • Alberto M
    • March 25, 2020

16. defect? Request View - Update Action Time Spent UI issue

    By Martyn Houghton, February 4, 2020   

    • request view
    • update
    • (and 1 more)

      Tagged with:

      • request view
      • update
      • time spent
    • 5 replies
    • 1.1k views
    • 
    • AlexTumber
    • March 25, 2020

17. enhancement Workspace Commet - Raise Request

    By Martyn Houghton, August 30, 2019   

    • workspace
    • comment
    • (and 1 more)

      Tagged with:

      • workspace
      • comment
      • raise request
    • 1 reply
    • 884 views
    • 
    • HHH
    • March 25, 2020

18. Scheduled jobs

    By AndyHodkinsonPrincesIT, March 22, 2019
    • 17 replies
    • 3.5k views
    • 
    • Steve G
    • March 24, 2020

19. Can't add a custom button...

    By Guest Paul Alexander, September 18, 2019
    • 16 replies
    • 2.5k views
    • 
    • TrevorHarris
    • March 24, 2020

20. Media links in FAQs

    By Gareth Noon, March 23, 2020
    • 1 reply
    • 765 views
    • 
    • Gareth Noon
    • March 23, 2020

21. Company Restructure

    By AndyGilly, March 20, 2020
    • 2 replies
    • 826 views
    • 
    • AndyGilly
    • March 23, 2020

22. Hidden delete on Boards

    By chriscorcoran, March 22, 2020   

    • boards
    • 1 reply
    • 828 views
    • 
    • James Ainsworth
    • March 23, 2020

23. COVID-19: We’re in IT together

    By Victor, March 20, 2020
    • 0 replies
    • 1.6k views
    • 
    • Victor
    • March 20, 2020

24. Unable to Raise Requests

    By RobPeck, March 20, 2020
    • 7 replies
    • 1.7k views
    • 
    • David Hall
    • March 20, 2020

25. Hornbill not working in IE

    By Keith, March 19, 2020
    • 9 replies
    • 1.4k views
    • 
    • Neil Smith
    • March 20, 2020