Hi,
I am wondering if anyone can confirm the following, I am not sure if this may be a bug in the system or I am missing something?
I have added a Asset Node in my Intelligent capture and the only Asset Class options are as below.
However I can see there are all these other classes now and I want to filter the Asset class so only System Class will be visible when a user logs a call.
When logging a call when I leave the Asset Class blank I can see 9 different Classes as shown below. Any missing dont have assets associated with them. However the System class does as it shows up here.
Why do a number of these asset classes not show in the drop down list in the Asset node when configuring the Intelligent capture form?
I want to be able to only make the "System" class available for users to search and add assets from not the whole Asset DB.
Any ideas if this is a bug or i am doing something wrong?
thanks
lee