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TrevorHarris last won the day on April 10

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About TrevorHarris

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  1. There is an explanation of how to configure the BPM to add cards to boards in the attached post, if you specify the application as Service Manager you should only need to pass the request Id and the card should be configured automatically. Unfortunately I don't think its possible to change the colour of cards automatically at the moment, this can only been done through the UI, hopefully we will be able to add this possibility in the future. Hope this helps. Trevor Harris
  2. Hi @David Longley, How are you adding these cards to the Board - manually through the UI or using a BPM to add them automatically? And are these cards being created by a different application - eg from a request in Service Manager or a Project from Project Manager? Thanks Trevor
  3. Hi @Jeremy Just to let you know that we have just released an update of Document Manager with this fix so if you update to the latest version you should know be able to see the edit button on the document Thanks Trevor Harris
  4. Hi @Jeremy If you publish the document to a library with the can modify content permissions then everyone who has access to that library (including those who have access to the library through via a group or role) should be able to edit that document. However I think there is a defect which means the Edit button is not being displayed on documents that have been created within docmanager (as opposed to those that have been Uploaded). I'm currently working on a fix for this and it should be available within a few days Sorry for the inconvenience Trevor Harris
  5. I'm pleased to announce that the revision Comparison tool is available in the latest release of docmanager which was released this morning Thanks Trevor Harris
  6. Hi, the translation “guest.core.uploadImage” and “guest.core.insertEmoji” are not displaying correctly at the moment will be fixed in the next release of the collaboration core which should be available in the next few days. Translations have been added for the disconnection message guest.component.disconnection.* this will be available in the next platform release which should also be released soon Sorry for the inconvenience Trevor Harris
  7. Hi @samwoo, It seems that this timeline post is created by the report itself when its updating the document so it won't be simple to block this in docmanager, one possibility would be to change the ownership of the document to another account (eg your main admin account) and share the document with you then you will be able to unfollow it to prevent the notifications. I've raised the issue of being able to unfollow a document you own but it seems this might not be feasible at the moment Sorry for the inconvenience Thanks Trevor
  8. Hi @carlt I think this will be because you are on an old release of Document Manager, if you update it to the latest release this should fix the error. Thanks Trevor Harris
  9. Hi, Unfortunately, looking into this, it seems like it could be quite complex to implement so I don't think it will be feasible to add this functionality in the near future. Sorry Trevor H
  10. Hi, If its not a document you own you can unfollow the activitystream on the document details page by clicking on the unfollow link on the timeline of the document, however if you own the document you won't be able to do this. Otherwise you will need to disable document update notifications by going to My Profile > Settings > Notifications and setting the document update to false. This will disable all document update notifications however Thanks Trevor
  11. Hi, I think we have found what might be the problem, if you create the bookmark directly from the timeline on the request page it will work, however if you open the post and then bookmark it from the post view, the entityUrn isn't added to the bookmark URL so the bookmark will give you the permissions error. I have a fix for this which will be in the next release of the collaboration core Sorry for the inconvenience Thanks Trevor
  12. Make sure you've updated to the latest version of Boardmanager as an issue was fixed recently where the icon letter was not displayed https://community.hornbill.com/topic/14997-new-update-hornbill-board-manager-106/ However for performance reasons the icons are also cached when the board is shared, so if the profile image is changed after the board has been shared it can lead to the image not being displayed, unless the board is reshared, so that could also be the problem. Hopefully we will be able to provide a fix for that soon. Thanks Trevor Harris
  13. Hi @Lauren The Board Super User role will give a user full permissions to view, modify and design every Board even if they don't have that Board shared with them. However the boards will not be displayed in the Board List page unless they have been shared with you or created by you. In order to access boards as a Board Super User that haven't been shared with you you will need to access them directly via the URL. Its intended to allow for administrating boards if the owner leaves is away etc and for helping to intergrate with other applications rather than being used as a way to grant access to all boards Hope this helps Thanks Trevor
  14. Hi @Joanne , One possible reason I've found for this is if the instance URL you've specified in your Hornbill Credentials is wrong, please make sure this is set in the following format https://eurapi.hornbill.com/<YOURINSTANCE> You will also need to ensure the user whose credentials you are using has access to the document and to the docmanager app More details can be found on the Hornbill Intergration wiki page https://wiki.hornbill.com/index.php/Hornbill_Integration_Bridge Hope this helps Thanks Trevor
  15. A list of supported media types for embedding on the activitystream can be found at the bottom of this page on the wiki https://wiki.hornbill.com/index.php/Activity_Streams However, I think you are referring to the upload image functionality on a workspace as that is where the unsupported filetype error is coming from - You can only upload images (jpg/png/gif) directly to hornbill. Other media such as video needs to be pasted as a link (eg from youtube, vimeo etc). Thanks Trevor
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