Limited Customisation of Customer Search

[Michael Sharp]

Hi all,

I would like to use "Department" and "Employee ID" in my Customer Search selector during progressive capture and also would like the ability to use a list order of my choice.  Currently I've worked around Employee ID (we're using this as a verification process) with a custom attribute but I can't seem to be able to rename that field either?  If I can use Employee ID in the customer details pane in the main request view, that would be good too please.

Regards,

Mike.