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Michael Sharp

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Michael Sharp last won the day on March 19 2018

Michael Sharp had the most liked content!

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About Michael Sharp

  • Rank
    Senior Member

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  • Gender
    Male
  • Location
    Manchester, England

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1,342 profile views
  1. Michael Sharp started following Custom Button for Team Viewer on Portal, Microsoft LDAP Hardening | March 2020, Can't See On Hold Reasons and and 5 others
  2. Michael Sharp
    Hi all, We have had the below warning from Mimecast regarding Microsoft's intention to deploy an update in March which may disrupt LDAP directory synchronisation. Presumably this will affect Hornbill also? Subject: Microsoft LDAP hardening – possible action required Dear Customer, Microsoft has communicated that in March 2020, a security update will automatically configure Active Directory Servers to require channel binding and Lightweight Directory Access Protocol (LDAP) signing by default. As such, if this security update is applied to your server(s) you may experience disruption to your Directory Connector. Regards, Mike.
  3. Michael Sharp
    Don't know whether this is a limitation or role configuration issue however I am often unable to see on-hold reasons in the timeline. I would have thought as a system admin and helpdesk manager, I would be able to see all content (whether hidden or otherwise). I've also seen on occasion the ability to select "owner" as a visibility but am unable to replicate. Regards, Mike.
  4. Michael Sharp
    We're still plagued by this!! Mike.
  5. Michael Sharp
    We're still plagued by this!!! Mike.
  6. Michael Sharp
    Hi @AlexTumberthanks for this. Not sure I understand the concept of a BPM adjustment? I'm not aware Project Manager runs under a BPM? I was under the impression that milestones have an equal weighting and once complete, would adjust the overall project progress? Regards, Mike.
  7. Michael Sharp
    Am I missing something?
  8. Michael Sharp
    Can someone at Hornbill at least acknowledge this? Quite frustrated that Cloudfare seems to be quite flakey recently?
  9. Michael Sharp
    We're down also!!!
  10. Michael Sharp
    Works fine for me when dragging emails onto a request using the "Attach" function in Hornbill. I'm not aware you could ever attach items to a comment other than screenshots? Mike.
  11. Michael Sharp
    Works a treat - love this!
  12. Michael Sharp
    Just had another
  13. Michael Sharp
    Hi all, Seem to be getting Cloudfare host errors at various points during the day for live.hornbill.com (402 if I remember rightly). Not sure if anyone else is seeing this? Regards, Mike.
  14. Michael Sharp
    Good afternoon, Are we able to add a custom Team Viewer button on our service portal as per the below link? https://www.teamviewer.com/en/company/badgegenerator.aspx Regards, Mike.
  15. Michael Sharp
    Seems to be ok now!
  16. Michael Sharp
    This is causing real operational problems for us @David Hall
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