nasimg Posted March 20, 2020 Share Posted March 20, 2020 Since 16:54 today we have been getting "Could not initialise core data - Error code " Support status check is showing Health ok but we can't open any requests Nasim Link to comment Share on other sites More sharing options...
Guest Paul Davis Posted March 20, 2020 Share Posted March 20, 2020 @nasimg A support request has already been raised and I believe one of the team has reached out to you. Our cloud team (and Support) are currently looking into this. Indications at this stage don't point to other customers being impacted. Link to comment Share on other sites More sharing options...
nasimg Posted March 20, 2020 Author Share Posted March 20, 2020 Thanks we are back up (after a restart I think) Nasim Link to comment Share on other sites More sharing options...
nasimg Posted March 24, 2020 Author Share Posted March 24, 2020 Did we have another wobble today - 13:23 to approx 13:31? I had staff a 2 Boroughs reporting "could not connect to service" Nasim Link to comment Share on other sites More sharing options...
Deen Posted March 31, 2020 Share Posted March 31, 2020 @nasimg I have sent you an RCA on the request you raised last week. Link to comment Share on other sites More sharing options...
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