Keith Posted March 19, 2020 Share Posted March 19, 2020 Hornbill is not currently working in IE browser, it simply shows a blank screen. Are others experiencing the same? Link to comment Share on other sites More sharing options...
nasimg Posted March 19, 2020 Share Posted March 19, 2020 Its a bit slower than normal but is working ok for us in IE Is Chrome ok? Link to comment Share on other sites More sharing options...
Alberto M Posted March 19, 2020 Share Posted March 19, 2020 @Keith, I checked here with IE (we use Chrome) and I got that blank screen as well. Link to comment Share on other sites More sharing options...
Nanette Posted March 19, 2020 Share Posted March 19, 2020 @Keith @nasimg@Alberto M We are currently looking into this, please bear with us. Many thanks, Nanette. Link to comment Share on other sites More sharing options...
Nanette Posted March 19, 2020 Share Posted March 19, 2020 @Keith @nasimg @Alberto M We've identified a known defect (KE00161993). We are currently working on fix, we will let you know as soon as there is any further update. Kind regards, Nanette. 2 Link to comment Share on other sites More sharing options...
Keith Posted March 19, 2020 Author Share Posted March 19, 2020 Thanks all for your feedback and investigations. Link to comment Share on other sites More sharing options...
Neil Smith Posted March 19, 2020 Share Posted March 19, 2020 Same here. @Nanette Any idea of timescale to getting a fix? This is causing issues with our request approvals just now. Many thanks, Neil Link to comment Share on other sites More sharing options...
Steve Giller Posted March 19, 2020 Share Posted March 19, 2020 The fix is going through release testing. We will post here when we have a definite timescale. In the meantime the only workaround is to use another browser, we are not experiencing these issues in Edge, Chrome, Firefox etc. Link to comment Share on other sites More sharing options...
Guest Mohamed Posted March 20, 2020 Share Posted March 20, 2020 Hi all, Just to let you know that the latest build which has the fix is available Regards Mohamed Link to comment Share on other sites More sharing options...
Neil Smith Posted March 20, 2020 Share Posted March 20, 2020 Perfect, thanks Link to comment Share on other sites More sharing options...
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