Keith Posted March 19, 2020 Posted March 19, 2020 Hornbill is not currently working in IE browser, it simply shows a blank screen. Are others experiencing the same?
nasimg Posted March 19, 2020 Posted March 19, 2020 Its a bit slower than normal but is working ok for us in IE Is Chrome ok?
Alberto M Posted March 19, 2020 Posted March 19, 2020 @Keith, I checked here with IE (we use Chrome) and I got that blank screen as well.
Nanette Posted March 19, 2020 Posted March 19, 2020 @Keith @nasimg@Alberto M We are currently looking into this, please bear with us. Many thanks, Nanette.
Nanette Posted March 19, 2020 Posted March 19, 2020 @Keith @nasimg @Alberto M We've identified a known defect (KE00161993). We are currently working on fix, we will let you know as soon as there is any further update. Kind regards, Nanette. 2
Keith Posted March 19, 2020 Author Posted March 19, 2020 Thanks all for your feedback and investigations.
Neil Smith Posted March 19, 2020 Posted March 19, 2020 Same here. @Nanette Any idea of timescale to getting a fix? This is causing issues with our request approvals just now. Many thanks, Neil
Steve Giller Posted March 19, 2020 Posted March 19, 2020 The fix is going through release testing. We will post here when we have a definite timescale. In the meantime the only workaround is to use another browser, we are not experiencing these issues in Edge, Chrome, Firefox etc.
Guest Mohamed Posted March 20, 2020 Posted March 20, 2020 Hi all, Just to let you know that the latest build which has the fix is available Regards Mohamed
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