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Giuseppe Iannacone

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Giuseppe Iannacone last won the day on July 14 2019

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About Giuseppe Iannacone

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  1. @Steven Boardman I should and I will... my apologies... i was quite sure it was a simple one... thank you!
  2. is there a specific reason why i don't see the HUD in my services view? (i know we are moving to the new employee portal... but in the meanwhile... )
  3. @Steven Boardman thanks for the quick reply I will try and eventually get back in case of issues. By the way I was really close to the solution, but now I'm sure am pursuing the right path, which is better! Stay Safe, Stay at Home.
  4. in a scenario where from a change request (father) we log via BPM a new release (child) we want to send an update to the father request... how to get the father ID?!?
  5. +1 Great job guys! we are excited to start working on this new amazing feature.
  6. is there a way to set a suspend for expire with a comparison criteria like this: - given date collected during PC - expire = 5 days befor given date any suggestion is welcome!
  7. @Martyn Houghton I confirm is it working, thank you again
  8. @Martyn Houghton thank you! I'll give it a try! PS) I see another award coming in the insight 2020 for you
  9. is there a way to choose the human task visibility into the timeline, it seems to me that the default is "Customer"
  10. how can i adjust the current query setting to return a similar result like the "Sample Period" = "Last Calendar Quarter Samples"
  11. I'm having the same doubt here, can someone from Hornbill, please provide us a feedback on the topic? Thank you!
  12. thank you Chaz, so for a specific quarter i may have '-07-01' and '-10-01' for quarter 3 for example, right?
  13. Can you please provide me a dinamic sintax solution for a widget to get the data of quarter 3 I'm using this sintax, but has to be adjusted every year! (h_status != 'status.cancelled' AND h_status != 'status.closed') AND (h_requesttype = 'Incident' OR h_requesttype = 'Service Request' ) AND (h_datelogged>='19/07/01' AND h_datelogged<='19/10/01' ) AND h_fk_team_name = 'Infrastructure'
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