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Posts
4,014 -
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Last visited
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Days Won
86
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Profiles
Forums
Enhancement Requests
Topics posted by Martyn Houghton
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enhancement Missing Known Errors BPM Node - Suspend Await Publish
By Martyn Houghton, in Service Manager
- known error
- bpm
- (and 2 more)
- 2 replies
- 312 views
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enhancement Suspend Nodes to have option to apply WTC or not on Expiry Period
By Martyn Houghton, in Business Process Automation
- 1 reply
- 413 views
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query? Update Request > Closure Category - Variable
By Martyn Houghton, in Supplier Manager
- update request
- closure
- (and 2 more)
- 1 reply
- 568 views
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bug? Mail Importer Log Warning for OAuth KeySafe - Unable to load KeyDafe types file - Unexpected content type returned
By Martyn Houghton, in System Administration
- mail importer
- oauth2
- (and 2 more)
- 0 replies
- 428 views
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enhancement Human Task Outcome Fields using Simple List populating with Default Display and not Value - need the ability to control whether Value (Raw) or Display stored in the field
By Martyn Houghton, in Service Manager
- human task
- variable
- (and 4 more)
- 2 replies
- 308 views
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Raise New Request - Copy options - Connections & Attachements
By Martyn Houghton, in Service Manager
- raise new
- copy request
- (and 2 more)
- 19 replies
- 2,337 views
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bug? Issue with passing ISO 8601 duration value into Place On Hold - Hold Period
By Martyn Houghton, in Business Process Automation
- 3 replies
- 437 views
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bug? Update Request > Place on Hold - On Hold Period not applying correct duration - asked for 6 months got 6 minutes
By Martyn Houghton, in Business Process Automation
- place on hold
- period
- (and 1 more)
- 4 replies
- 502 views
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enhancement Show Workaround on Publish action on Problem and Known Errors
By Martyn Houghton, in Service Manager
- workaround
- publish
- (and 2 more)
- 0 replies
- 249 views
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enhancement Known Error/Problem - Publish - Description wiki markup preview
By Martyn Houghton, in Service Manager
- known error
- problem
- (and 3 more)
- 0 replies
- 261 views
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query? Service Manager Request Import - Published Known Errors and Problems
By Martyn Houghton, in Integration Connectors, API & Webhooks
- service manager
- request import
- (and 3 more)
- 16 replies
- 518 views
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bug? Unable to page through Known Issues (Published Defects) on Customer Portal
By Martyn Houghton, in Service Manager
- known issue
- portal
- (and 3 more)
- 7 replies
- 366 views
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query? Updated version of Service Manager Request Importer warning, but version not present on GitHub - V1.11.0
By Martyn Houghton, in Integration Connectors, API & Webhooks
- request import
- v1.11.0
- (and 1 more)
- 1 reply
- 355 views
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- 11 replies
- 1,094 views
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query? Hornbill Cleaner and Published Known Errors/Problems
By Martyn Houghton, in Integration Connectors, API & Webhooks
- cleaner utility
- published
- (and 3 more)
- 2 replies
- 324 views
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bug? When using Decision Node the Variable Picker does not show all prior objects
By Martyn Houghton, in Business Process Automation
- 2 replies
- 460 views
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- 1 reply
- 309 views
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bug? Service Portfolio - Service Request List only shows Incident, Service and Change Requests, not Problem, Known Error or Release
By Martyn Houghton, in Service Manager
- service portfolio
- request list
- (and 3 more)
- 1 reply
- 331 views
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bug? Employee Portal not honouring Wiki Markup in 'Known Issues'
By Martyn Houghton, in Employee Portal
- employee portal
- wiki
- (and 2 more)
- 6 replies
- 383 views
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query? Known Errors - Entity Query - 'Include Workaround' field
By Martyn Houghton, in Service Manager
- known error
- workaround
- (and 1 more)
- 2 replies
- 355 views
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enhancement Missing Known Errors BPM Node - Show Workaround
By Martyn Houghton, in Service Manager
- known error
- bpm
- (and 1 more)
- 0 replies
- 411 views
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enhancement Emailing Routing Rule - Launch Auto Task - passing in email details and match request information
By Martyn Houghton, in Service Manager
- routing rules
- auto tasks
- (and 1 more)
- 0 replies
- 247 views
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enhancement Email Routing Rules - Ability to set Status and Sub-Status on Update
By Martyn Houghton, in Supplier Manager
- routing rule
- substatus
- (and 2 more)
- 0 replies
- 433 views
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bug? New Admin Tool - Request Subs-statuses - Changing Request Type
By Martyn Houghton, in Service Manager
- new admin tool
- substatus
- (and 2 more)
- 6 replies
- 374 views
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enhancement Service Manager Request Importer - Owner Mapping
By Martyn Houghton, in Integration Connectors, API & Webhooks
- request import
- service manager
- (and 2 more)
- 0 replies
- 368 views