Jump to content

Update Request > Place on Hold - On Hold Period not applying correct duration - asked for 6 months got 6 minutes


Recommended Posts

There seems to be an issue with Update Request > Place on Hold node. When specifying a value in the 'On Hold Period', in this case 6 in the month field, it actually puts the request on hold for 6 minutes!

1st screenshot is from the BPM and the second is from a request which has passed through the node. Not sure if this is relevant but this is on a Known Error request type.

Cheers

Martyn

 

image.thumb.png.a982e1549fca44ecb86c1238122378c1.png

image.png.d84b7ccf2ecf7522ecfce095ab83a540.png

Link to comment
Share on other sites

  • 2 weeks later...
On 5/23/2022 at 1:51 PM, Martyn Houghton said:

it appears you have to fill in the unit values in order

Just to clarify, if I fill the numbers in right-to-left (i.e. starting with the minutes) then it won't apply correctly even with a valid value?

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...