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Unable to page through Known Issues (Published Defects) on Customer Portal


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There appears to be an issue with paging through Known Issues on the Customer Portal. I have replicated it on both Chrome and Edge, so appears to be a potential bug. There is no apparrent error in the dev console but the page does not update whatever page you select at the bottom.

Cheers

Martyn

https://success.hornbill.com/hornbill/servicemanager/service/21/known-issues/

image.thumb.png.e3d79e4a27a3db14f692640d509f8969.png
 

 

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  • 3 weeks later...

@Ehsan

We are just about to start importing a large volume of Known Errors into Hornbill which will published, but this issue still persists both on our instance as well as the Hornbill Success Portal. Therefore our customers will only be able to view the first page.

Can this be looked at as soon as possible please.

Cheers

Martyn

 

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Guest Ehsan

@Martyn Houghton,

We were looking to get the fix included with the build that is going out tomorrow but missed the cut-off point. This defect will be addressed in the following build.

Ehsan

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Guest Ehsan

@Martyn Houghton,

We are doing an earlier release, so the next build will be rolled out to all instances tomorrow.

Kind regards,

Ehsan

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