Martyn Houghton Posted May 6, 2022 Share Posted May 6, 2022 There is current a setting to deny the setting to resolve in the UI with open activities (webapp.view.ITSM.serviceDesk.requests.resolve.denyWithOpenActivities) but not a corresponding one for close. Can we request an enhancement to have the same option to deny close when there are open activities on the request. We have a number of both resolution activities, which sometime get orphaned when the analyst manually set the request to closed. Cheers Martyn 1 Link to comment Share on other sites More sharing options...
Steve Giller Posted May 18, 2022 Share Posted May 18, 2022 I've tagged this as an Enhancement. Link to comment Share on other sites More sharing options...
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