Employee Portal

429 topics in this forum

1. Hornbill Employee Portal & Employee Mobile Overview Webinar

   By TrevorKillick, February 12, 2020
   • 8 replies
   • 2.4k views
   • 
   • nasimg
   • April 12, 2021

2. Hornbill Employee Portal Design & Customisation Webinar

   By TrevorKillick, March 31, 2020
   • 0 replies
   • 1.4k views
   • 
   • TrevorKillick
   • March 31, 2020

3. employee portal Printing Self Service Portal

   By Jeremy, February 8   

   • printing
   • 6 replies
   • 124 views
   • 
   • Jeremy
   • Friday at 11:19 AM

4. The green & red yes & no buttons on the portal for customer closure confirmation are not dynamic - needs refresh

   By Berto2002, February 22
   • 3 replies
   • 116 views
   • 
   • AndyG
   • March 17

5. Hide Documents Tab in Services if there are no Documents

   By will.good, January 17   

   • enhancement
   • 1 reply
   • 110 views
   • 
   • Steve Giller
   • March 16

6. Employee portal URL changes?

   By chriscorcoran, March 2
   • 11 replies
   • 147 views
   • 
   • Steve Giller
   • March 2

7. Status Filter on Catalog Items in Service Portfolio

   By will.good, February 24   

   • enhancement
   • 1 reply
   • 43 views
   • 
   • samwoo
   • February 26

8. Don't show tabs if there is no data on them

   By will.good, February 24   

   • enhancement
   • 1 reply
   • 33 views
   • 
   • Steve Giller
   • February 24

9. Employee Portal - changing the order of some Services

   By Dave Longley, July 15, 2020   

   • employee portal
   • 3 replies
   • 808 views
   • 
   • Jeremy
   • February 23

10. Customer Escalations - ability to identify & report on these

    By ljbrown, December 15, 2022   

    • enhancement
    • 9 replies
    • 247 views
    • 
    • simonadams
    • February 22

11. External Authorisation - reminder emails

    By Salma Sarwar, February 16
    • 4 replies
    • 52 views
    • 
    • Steve Giller
    • February 16

12. The latest update of ITOM Packages (83) has been released to live - error?

    By Amanda Durgan, February 14
    • 6 replies
    • 84 views
    • 
    • Andrew Spice
    • February 14

13. Basic User Hornbill Logo Link

    By will.good, March 28, 2022
    • 3 replies
    • 293 views
    • 
    • Daniel Dekel
    • February 9

14. Customer portal registration - translation question, and Organisation not setting against a new contact when selected at Registration

    By Adrian Simpkins, December 8, 2022   

    • customer portal
    • registration
    • 12 replies
    • 593 views
    • 
    • James Ainsworth
    • January 20

15. Known Issues available on home page

    By liam, January 19
    • 3 replies
    • 125 views
    • 
    • will.good
    • January 19

16. How do I make the impact level visible

    By Salma Sarwar, January 18
    • 1 reply
    • 98 views
    • 
    • James Ainsworth
    • January 18

17. Employee Portal - Page Analytics

    By Stephen.whittle, September 1, 2022
    • 6 replies
    • 287 views
    • 
    • HGrigsby
    • January 16

18. Having issues searching for a user in the name filed in IC's

    By Adrian Simpkins, January 4
    • 3 replies
    • 125 views
    • 
    • Adrian Simpkins
    • January 5

19. Portal Access changed

    By QEHNick, November 30, 2022   

    • slow to load
    • 4 replies
    • 211 views
    • 
    • Daniel Dekel
    • December 18, 2022

20. Applying FAQ's quick responses

    By Isaac Ojo, November 9, 2022
    • 2 replies
    • 235 views
    • 
    • QEHNick
    • December 9, 2022

21. Unable to locate the new setting portal.allowGuestSelfRegistrationOrgSetting to enable org list in Customer portal self registration

    By Adrian Simpkins, December 7, 2022   

    • customer portal
    • 4 replies
    • 148 views
    • 
    • Adrian Simpkins
    • December 8, 2022

22. Link to Employee Portal in email

    By Tina.Lapere, December 1, 2022
    • 3 replies
    • 233 views
    • 
    • Daniel Dekel
    • December 4, 2022

23. Login locked

    By billster, December 2, 2022
    • 3 replies
    • 145 views
    • 
    • Gerry
    • December 2, 2022

24. Hornbill Logo

    By billster, December 2, 2022
    • 1 reply
    • 217 views
    • 
    • Gerry
    • December 2, 2022

25. Intelligent capture stopped working in portal

    By Amanda Durgan, November 16, 2022
    • 2 replies
    • 179 views
    • 
    • Amanda Durgan
    • November 17, 2022