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Employee Portal not honouring Wiki Markup in 'Known Issues'


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The 'Known Issues' Service Tab with the Employee Portal is not honouring the wiki markup formatting in the Description and  Workaround fields. Example below from the same service on the Employee Portal and then the Customer Portal.

Employee Portal 
image.thumb.png.5c5c2fc28528a0cb6e8f62a84d783632.png

Customer Portal (note we renamed the Tab on the Customer Portal from 'Known Issues' to 'Announcements')
image.thumb.png.e4c9da957294a46b7c4c9c5b10613491.png

 

Can this be looked at as soon as possible please?

Cheers

Martyn

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It is also not implementing the standard UI 'Show More' option nor the Newest/Oldest sort options.

More detailed example of the Wiki Markup in the Customer Portal, which is just shown as big lump of text in the Employee Portal on the original post screenshot.

Cheers

Martyn

image.thumb.png.4c5387ac1a587fd85e1cbb40bfd42e8e.png

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OK @Martyn Houghton,

The change was done and will be available probably in the 2nd next build (the next one already built).

Using wiki in a list is not that straight forward. WiKi can contain line breaks, different text size, etc. So, the solution is as follows:

1. The description in the list will be displayed as plain text with an option to show the full wiki text. There is a visual indicator for that.

image.png

after clicking:

image.png

2. If there is more text to show (because is too long) it will show the "Show More" option

image.png

3. Changes had been made also to the Search Widget to reflect wiki text.

 

Sorry for the ugly colours ;-)  is what we use to test the customizations.

If you find further issues please let me know.

 

Kind regards,

 

Daniel

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