Jump to content

Service Portfolio - Service Request List only shows Incident, Service and Change Requests, not Problem, Known Error or Release


Recommended Posts

The Request List displayed within the Service Portfolio > Service screen only displays request of Incident, Service and Change Requests types. It is not showing Problem, Known Error nor Releases, so appears to be hard coded to the original three Request Types. I have checked I have access to the Full Access role for the request types and request existing under the service (which I can see in the normal Request List).

Can this be looked as please.

Cheers

Martyn

image.png.8318716ff24547a5778859d07971fdd4.png

image.png.1cceedf92fdca5c0ed81face6562a130.png

image.thumb.png.db109e7155a0e383a93181f2e3844978.png

Link to comment
Share on other sites

@Martyn Houghton

To be honest with you that list in the portfolio will be going at some point, its a bot odd that its there, at least in its current form.  The request list and custom views can be used instead to get the same data so I am not included to do anything here with this. 

 

Gerry 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...