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Posts
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Enhancement Requests
Topics posted by Martyn Houghton
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enhancement SQL Contact Import Tool - option to use Organisation ID as well as Company
By Martyn Houghton, in Integration Connectors, API & Webhooks
- import tool
- organisation id
- (and 2 more)
- 0 replies
- 700 views
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Field Flag Conditions additional parameters- Service Category, Service Domain and Default Mailbox
By Martyn Houghton, in Progressive Capture
- enhancement
- progresive capture
- (and 4 more)
- 0 replies
- 640 views
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defect? Imported Organisation with valid value in h_region field do not show on Organisation Details
By Martyn Houghton, in Integration Connectors, API & Webhooks
- region
- organisation
- (and 1 more)
- 2 replies
- 757 views
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enhancement Email Template Variable - Default Email Address for Service > Default Mailbox setting
By Martyn Houghton, in System Administration
- variable picker
- email template
- (and 2 more)
- 0 replies
- 505 views
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enhancement Get Request Information > Service Details - include Default Mailbox
By Martyn Houghton, in Business Process Automation
- get request informaiton
- service details
- (and 1 more)
- 0 replies
- 687 views
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Database Direct - Record Limit 20,000
By Martyn Houghton, in System Administration
- database direct
- record limit
- (and 3 more)
- 2 replies
- 682 views
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enhancement SQL Organisation Import Tool - option to use Organisation ID as key
By Martyn Houghton, in Integration Connectors, API & Webhooks
- import tool
- organisation id
- (and 1 more)
- 1 reply
- 650 views
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query? SQL Organisation Import Tool - h_region and h_timezone
By Martyn Houghton, in Integration Connectors, API & Webhooks
- import tool
- organisation
- (and 5 more)
- 1 reply
- 556 views
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enhanacement Get Request Details to return Connections as concatenated list of emails addresses
By Martyn Houghton, in Business Process Automation
- get request details
- get request informaiton
- (and 3 more)
- 5 replies
- 1,286 views
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- 5 replies
- 1,248 views
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query? Adding Attachments via API - webdav session
By Martyn Houghton, in Integration Connectors, API & Webhooks
- 5 replies
- 1,216 views
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enhancement BPM Switch to System Context Node
By Martyn Houghton, in Business Process Automation
- bpm
- system context
- (and 1 more)
- 11 replies
- 1,513 views
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query Timesheet Manager - Default Categories
By Martyn Houghton, in Timesheet Manager
- default categories
- multiple teams
- (and 1 more)
- 3 replies
- 1,325 views
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- 6 replies
- 1,186 views
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enhancement Outbound Mail Routing - Test to allow specification of From address
By Martyn Houghton, in System Administration
- outbound email
- test
- (and 2 more)
- 2 replies
- 1,004 views
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Hornbill Support/Service Manager - disappeared from Hornbill Success Portal
By Martyn Houghton, in General Non-Product Discussions
- 8 replies
- 3,045 views
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- 2 replies
- 793 views
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enhancement Update Request > Service - additional options to set Service and/or Catalog by ID values
By Martyn Houghton, in Service Manager
- update request
- service
- (and 2 more)
- 0 replies
- 584 views
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enhancement Service Portfolio > Service Level Agreements - make name unique
By Martyn Houghton, in Service Manager
- 0 replies
- 566 views
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query? LogIncident - questions string format
By Martyn Houghton, in Integration Connectors, API & Webhooks
- api
- logincident
- (and 3 more)
- 3 replies
- 1,019 views
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- 2 replies
- 898 views
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query? getCatalog API call permissions
By Martyn Houghton, in Integration Connectors, API & Webhooks
- permissons
- api
- (and 2 more)
- 16 replies
- 1,504 views
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enhancement "How can we help?" Search scope to include Request where a connection
By Martyn Houghton, in Employee Portal
- employee portal
- search
- (and 2 more)
- 1 reply
- 675 views
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- 4 replies
- 735 views
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query? Shared Mailbox Deletion - Does it cascade deletion of the content
By Martyn Houghton, in Collaboration
- shared mailbox
- deletion
- (and 1 more)
- 2 replies
- 793 views