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Service Manager

Discussions relating to the use/configuration of Service Manager

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  1. FAQs - Common Issues - Tips & Tricks

    This section contains articles presenting frequently asked questions, common issues and general advice with various usage and configuration that we find useful. If you have any queries about the content in the articles please communicate it via private messaging to one of the forum administrators.

    11
    posts

8,524 topics in this forum

  1. BPM process failing

    By Hollie,
    • 2 replies
    • 1.5k views

  2. (Build: 1781) - unable to copy/paste into update box

    By Ann-MarieHolloway,
    • 2 replies
    • 710 views

  3. Scheduled Job permanent error: The day in the month you have specified does not exist in the month of February

    By Sophie Paolucci,
    • 10 replies
    • 1.4k views

  4. Issue with 'My Staffs Requests'

    By DFarran,
    • 5 replies
    • 1.2k views

  5. Request Sub-statuses not published

    By Nikolaj,
    • 2 replies
    • 720 views

  6. Authorisation reason

    By Dan Munns,
    • 2 replies
    • 810 views

  7. SLA dates appear incorrect

    By Adrian Simpkins,
    • 4 replies
    • 792 views

  8. Ativities assignment / reassignment

    By Adrian Simpkins,
    • 7 replies
    • 1.1k views

  9. BPM Error

    By DFarran,
    • 8 replies
    • 2.8k views

  10. Issue with "my activities"

    By Keith,
    • 3 replies
    • 898 views

  11. Restricting visibility to requests for managers based on service

    By chrisnutt,
    • 5 replies
    • 1.3k views

  12. Hornbill dead?

    By chriscorcoran,
    • 4 replies
    • 874 views

  13. Problem with my instance

    By Daniel,   
    • 2 replies
    • 1.1k views

  14. No icons for widgets

    By Nikolaj,
    • 3 replies
    • 695 views

  15. Portal Icon Modfication

    By James.Johnson,
    • 7 replies
    • 3.9k views

  16. Reopening Known Errors

    By Lauren,   
    • 2 replies
    • 848 views

  17. Snippets in Human Task/Activity Additional field

    By Martyn Houghton,   
    • 0 replies
    • 602 views

  18. How to make a Finish button always appear on a progressive capture

    By Adrian Simpkins,
    • 7 replies
    • 1.2k views

  19. Connections on requests

    By Adrian Simpkins,
    • 11 replies
    • 5k views

  20. Resolve Linked Requests query

    By Lauren,
    • 6 replies
    • 999 views

  21. Feedback in Emails

    By Jeremy,   
    • 1 reply
    • 717 views

  22. Views not presenting correctly

    By Jeremy,   
    • 5 replies
    • 1.4k views

  23. Not Able to Drag and Drop From Outlook

    By grahambird80,   
    • 9 replies
    • 1.6k views

  24. Change Type in views

    By Dan Munns,
    • 1 reply
    • 646 views

  25. Resolve Linked Request when it's On-Hold

    By Jamie Talbot,
    • 1 reply
    • 654 views
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