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Sam P

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Sam P last won the day on March 7

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  1. Same
  2. I have had the same thing a couple of times over the last month or so. I've only noticed them when going to Failed Workflows. Similarly cleared when reloading in the UI.
  3. Not reminders as such, rather renewed authorisation requests. When our authorisations expire it prompts a couple of things: * instant message to CAB chairs to review the change * a new Human Task for CAB chair to take the next action, that might be: - send a new authorisation to the same person - send a new authorisation to a new person - withdraw the authorisation/proceed with no authorisation This can (and does!) loop many times in some cases but works well.
  4. Once saved, its not possible to clear the 'Depends on Task' field when it is no longer required. Please could this be raised as an enhancement? May well apply to other fields in the Task, I would suggest that all fields should be able to have their contents cleared and saved as empty. Thank you
  5. Can anyone advise how to remove Estimated hours from a Task? I've tried removing it and then saving (it reverts), updating more than one item on the task (it reverts), changing it to 0 (it reverts). If its not possible please can this be fixed / considered as an enhancement? Thanks
  6. I have created a project that started today but notice that the presence of the Q1 heading in the chart means I have a lot of wasted white space. Could I request the following: Option to toggle time headers on/off Option to set our own time headers, for example Weekly, Monthly, Quarterly, Annually Ability to have the Gantt View by Task start at the start of the project, not the start of the time header, and similarly end at the end of the project not the end of the time header. Thanks for your consideration.
  7. +1 I like this idea - a lot of nodes are used before and after Human Tasks for the adding and removing of Notices - this would really help me reduce the number of nodes on the canvas
  8. We're currently using Customer Custom Attributes for various info, however its unclear how to remove data stored here using the Workflow/Autotask. I've tried emptying the field in the node (leaving it blank) however this has had no effect. I need this to happen outside of an LDAP import. How can I achieve this? If its not possible, could it be considered as an enhancement? Many thanks
  9. A minor issue found here - I have an Autotask with an 'Are you sure...' type prompt, however the text in the box has been cut short upon saving. The text on the prompt itself is fine:
  10. +1 this would be a great feature / enhancement
  11. This is part of our new starter request, it is time-consuming to set it up like this but works a treat. Follow up with one Update Custom Field node in the Workflow like Steve describes and you can then use it however you need to. One suggestion to maybe put forward to Hornbill is to have the ability to create IC templates (like you can Workflows) so that it is easier to replicate this setup across many different IC's meaning that you only have to do it once.
  12. @NeilWJ Saw on the notes the other day that this had been made live, just wanted to say thanks:
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