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Ann-MarieHolloway last won the day on September 27 2015

Ann-MarieHolloway had the most liked content!

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15 Good

About Ann-MarieHolloway

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    Senior Member
  • Birthday 08/09/1975

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  1. +1 for Supplier Manager - we are also really intersted in this app, along with Domain Manager
  2. Also, is there a way to change the order of the FAQs so we can place the latest or most important at the top?
  3. Hi @Conor Yes, that helps thank you. Will there ever be an option to leave feedback on an FAQ?
  4. Ooooooorrrrrrrr, is there a way to see who has selected the thumbs up icon on the FAQ page?
  5. Morning all, My apologies if this is a daft question, I couldn't find anything similar in my search. Is it possible to allow users to comment on an FAQ? I know we have the thumbs up, thumbs down feature but I want users to have the ability to provide feedback on the FAQ Many Thanks Ann-Marie
  6. Hi @Victor I tried to head to https://www.hornbill.com/support to get some info, unfortunately that page gave me the same 502 Bad Gateway error, then eventually went to a page stating there was an issue with the webpage provider. I have saved your status link for future reference though. Have a great day. Ann-Marie
  7. Same here, 502 Bad Gateway error but we are all back now.
  8. However, when I attempt to click on the Wiki links I receive the message " Progressive Capture Designer) There is currently no text in this page. You can search for this page title in other pages, or search the related logs, but you do not have permission to create this page.
  9. You couldn't have timed this better, I was just going to look for Session variables for use in questions. The session variables available, and their correct format to use, are as follows: {{user.fName}} Thank you!!
  10. Hi @Steven Boardman Thank you for the info. I'm looking forward to that feature.
  11. Hi @Steven Boardman I would also be interested in setting some Home Organisations, to enable users to create tickets within the correct team. However, the option is currently greyed out for me Do I simply need to enable this in the settings? If so, would you mind pointing me in the right direction as I've been unable to locate it on the WIki pages. Many Thanks
  12. THANK YOU! We have a rule with Reference field is a mandatory parameter. You will need to specify the Regex Syntax that matches your call reference. E.g. for the standard out-of-the-box reference use: [a-zA-Z]{2}[0-9]{8}
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