James.Johnson Posted November 26, 2019 Posted November 26, 2019 Hi, Is anyone able to advise me on how to change the number of service options from two to perhaps three on the portal? Thanks
Martyn Houghton Posted November 26, 2019 Posted November 26, 2019 @James.Johnson There are a number of settings for the portal under Service Manager Settings. The one you might want to try first is the "guest.servicemanager.portal.home.iconSize" Cheers Martyn https://wiki.hornbill.com/index.php/Customising_Self_Service
James.Johnson Posted November 26, 2019 Author Posted November 26, 2019 Thanks Martyn. This changes the icon display on the first page of the portal but I'm looking to change the sizes of the boxes on the secondary page with the low level service options. James
Martyn Houghton Posted November 26, 2019 Posted November 26, 2019 @James.Johnson I do not think that is configurable at the moment using the current portal. Are you using the Service and/or Customer Portal? The former is being replaced by the Employee/My services view shortly. Cheers Martyn
James Ainsworth Posted November 26, 2019 Posted November 26, 2019 Hi James, I just wanted to confirm if you are referring to the Request Catalog under each service?
James.Johnson Posted November 27, 2019 Author Posted November 27, 2019 Hi James, That's the one! Thanks James
James Ainsworth Posted November 27, 2019 Posted November 27, 2019 Hi James, So are you looking to add more items here? If that is the case, this is done through the Service Form that can be found under the Service Portfolio. You can define as many Request Catalog Items as you like. Each Item also lets you define the icon being used. Let us know if this is what you are looking for. More information can be found here
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