Hollie Posted November 29, 2019 Share Posted November 29, 2019 Hi, Trying to process a new starter request and getting the following error despite all fields being filled in correctly and no changes made to the business process. Any suggestions as to what could be causing this? Link to comment Share on other sites More sharing options...
Steve Giller Posted November 29, 2019 Share Posted November 29, 2019 Based on the error (The email template specified is invalid) the first thing I'd check is which email template is specified in the Node and ensure that it has not been deleted, and that the name matches exactly. Link to comment Share on other sites More sharing options...
PeterL Posted November 29, 2019 Share Posted November 29, 2019 Same issue as we had no response yet but you can click the retry step button and it should then process correctly. 1 Link to comment Share on other sites More sharing options...
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