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Posted

I have created a view to see all of the jobs created by my team and chosen the analysts and one is PeckR  

image.png.1aee3bc200dfc15522e1dba09c3b3a63.png

However, in the charts and list of jobs, it returns Lauren Waters (who doesn't exist in our instance), we also have a Ryan MacNeil that is labelled as another one of our analysts.

image.png.9bff8597b1f8f12dbf7264b35ecca9f1.png 

Older charts are OK but new ones seem to have some issues.

Please see below the highlighted people don't work for us...

image.png.ca0f4fd64d0a884efae517ba8fbdd0d0.png

  • 2 weeks later...
  • 11 months later...
Posted

Hi Jeremy,

I stumbled across this old post.  I know it is looking back to last year. I just wanted to confirm if you had a resolution to your issue. I'm assuming that as there haven't been any further posts, all is working well.

Regards,

James

Posted

Hi @James Ainsworth strange that you should mention this, as I created a new view on Friday and thought that it didn't look right...This says that the analyst is Keiron Roberts but is actually relates to Katie, Keiron is a basic user that has no privileges apart from Basic User Role and Self Service User.

User in the view

image.png.566828ef18af491ac10e43fb527d76b7.png

Chart Display name

image.png.dd2851be9d74f88ab89abaffd61f1807.png 

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