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Posts
4,025 -
Joined
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Last visited
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Days Won
86
Content Type
Profiles
Forums
Enhancement Requests
Topics posted by Martyn Houghton
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bug? Attaching multiple Outlook emails to request from the same trail - reoccurrence
By Martyn Houghton, in Service Manager
- 0 replies
- 485 views
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Attachment of Outlook Emails - duplicate attachment name
By Martyn Houghton, in Service Manager
- attachment
- (and 6 more)
- 0 replies
- 587 views
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- 53 replies
- 7,748 views
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- 6 replies
- 1,368 views
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Attachments - Sorting, Filter and Search
By Martyn Houghton, in Service Manager
- attachments
- sort
- (and 2 more)
- 0 replies
- 758 views
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Auto Assign - Team Membership Type = exclude Manager/Team Leader
By Martyn Houghton, in Business Process Automation
- Auto Assign
- Assign
- (and 2 more)
- 23 replies
- 4,251 views
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Auto Assign to most available Analyst - clarification
By Martyn Houghton, in Service Manager
- auto assign
- most available analyst
- (and 1 more)
- 20 replies
- 3,299 views
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Auto Assignment - not inheriting Teams assigned to the Service
By Martyn Houghton, in Business Process Automation
- Auto Assignment
- Team
- (and 1 more)
- 11 replies
- 2,548 views
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- 1 reply
- 1,366 views
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Automatic creation of new contacts by Routing Rules
By Martyn Houghton, in Service Manager
- routing rules
- creation
- (and 1 more)
- 7 replies
- 1,738 views
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defect? Availability - Additional Text to persist.
By Martyn Houghton, in Collaboration
- availability
- text
- (and 1 more)
- 2 replies
- 905 views
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enhancement Availability - Quick Change without having to change screen/open Profile
By Martyn Houghton, in Collaboration
- 6 replies
- 1,481 views
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- 7 replies
- 1,832 views
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BCC recipients emails are shown in timeline entry and therefore on the portal
By Martyn Houghton, in Service Manager
- 4 replies
- 1,297 views
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- 3 replies
- 1,649 views
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- 2 replies
- 1,270 views
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Board Manager - Service Manager Request - Owner Picture not updating on Assign
By Martyn Houghton, in Service Manager
- board manager
- owner
- (and 1 more)
- 9 replies
- 1,639 views
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- 0 replies
- 971 views
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- 3 replies
- 1,432 views
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- 7 replies
- 1,739 views
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- 2 replies
- 1,332 views
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BPM - Timers operation nodes - Pause/OnHold
By Martyn Houghton, in Business Process Automation
- Response
- Resolution
- (and 3 more)
- 11 replies
- 2,626 views
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enhancement BPM - User / Team Hornbill Notification
By Martyn Houghton, in Business Process Automation
- 8 replies
- 1,643 views
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enhancement BPM - Variable Picker - Custom PCF - 5 Most Recently Updated
By Martyn Houghton, in System Administration
- bpm
- variable picker
- (and 2 more)
- 5 replies
- 927 views
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- 8 replies
- 2,247 views