Martyn Houghton Posted January 19, 2016 Share Posted January 19, 2016 There only appears to be BPM nodes to start and stop the Response/Resolution timers. Is there anyway to put the incident OnHold or Pause the timers as an automated task rather than having to put a Human Task, instructing the owner to do it manually? Cheers Martyn Link to comment Share on other sites More sharing options...
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