Performance Analytics

135 topics in this forum

1. Logged by Team - Report

   By yelyah.nodrog, March 13, 2017   

   • team
   • logged by
   • 2 replies
   • 1.2k views
   • 
   • QEHNick
   • May 5

2. All Metrics Stopped Recording on the 15th of April?

   By Ben Maddams, April 21
   • 4 replies
   • 67 views
   • 
   • NeilWJ
   • April 29

3. Mean Time between Major Incidents

   By chrisnutt, August 29, 2017   

   • mean time
   • 11 replies
   • 2.4k views
   • 
   • Keith Stevenson
   • March 28

4. enhancement Split Measure 'Title' into 'Measure Name' and 'Display Title''

   By Martyn Houghton, July 23, 2019   

   • measure
   • title
   • (and 1 more)

     Tagged with:

     • measure
     • title
     • display title
   • 8 replies
   • 857 views
   • 
   • Martyn Houghton
   • March 22

5. Reporting on request closed same day

   By Kelvin, February 1
   • 0 replies
   • 88 views
   • 
   • Kelvin
   • February 1

6. SQL Subtracting Dates - Unit of Measure for Result?

   By Stephen Weiler, December 22, 2021
   • 2 replies
   • 144 views
   • 
   • Stephen Weiler
   • December 28, 2021

7. Open Ticket age Widget

   By Joyce, May 10, 2017
   • 19 replies
   • 2.6k views
   • 
   • Ben Maddams
   • November 16, 2021

8. SQL help

   By Alisha, October 5, 2021
   • 4 replies
   • 321 views
   • 
   • Alisha
   • October 6, 2021

9. Count widget

   By Alisha, August 24, 2021
   • 3 replies
   • 403 views
   • 
   • Victor
   • September 24, 2021

10. Measure Frequency - Hourly

    By Alisha, September 16, 2021
    • 1 reply
    • 283 views
    • 
    • HGrigsby
    • September 16, 2021

11. Timesheet Manager widget

    By Alisha, August 31, 2021
    • 5 replies
    • 410 views
    • 
    • Bob Dickinson
    • September 9, 2021

12. User friendly way to display h_assigned_to

    By Alisha, August 25, 2021
    • 3 replies
    • 360 views
    • 
    • Alisha
    • August 25, 2021

13. Email a snapshot of a dashboard

    By Alisha, June 15, 2021
    • 1 reply
    • 395 views
    • 
    • Bob Dickinson
    • August 25, 2021

14. Widget Help

    By Stephen.whittle, July 14, 2021
    • 2 replies
    • 472 views
    • 
    • DanielRi
    • July 30, 2021

15. enhancement Measures - Date Range start and end variables in measure criteria

    By Martyn Houghton, December 13, 2019   

    • measure
    • sql
    • (and 2 more)

      Tagged with:

      • measure
      • sql
      • query
      • where
    • 4 replies
    • 1k views
    • 
    • Martyn Houghton
    • July 8, 2021

16. enhancement Measure Where clause hitting the 1024 character limit, can this be extended please.

    By Martyn Houghton, July 8, 2021   

    • measure
    • where
    • (and 4 more)

      Tagged with:

      • measure
      • where
      • clause
      • 1024
      • limit
      • limitations
    • 0 replies
    • 317 views
    • 
    • Martyn Houghton
    • July 8, 2021

17. Widget help!

    By Alisha, January 16, 2020
    • 20 replies
    • 1.9k views
    • 
    • Bob Dickinson
    • June 24, 2021

18. reporting

    By AndyGilly, May 4, 2020
    • 5 replies
    • 994 views
    • 
    • HGrigsby
    • May 11, 2021

19. Dashboard permissions and roles

    By nasimg, April 29, 2021
    • 3 replies
    • 589 views
    • 
    • James Ainsworth
    • April 30, 2021

20. Custom Widgets

    By Kelvin, April 12, 2021
    • 4 replies
    • 607 views
    • 
    • James Ainsworth
    • April 28, 2021

21. Aged Tickets Widget SQL Query

    By Ben Maddams, November 3, 2020
    • 1 reply
    • 873 views
    • 
    • Victor
    • February 23, 2021

22. Issue with scorecards in Analytics

    By Michael Sharp, December 21, 2020
    • 4 replies
    • 677 views
    • 
    • Michael Sharp
    • February 11, 2021

23. SLA Reporting

    By AndyGilly, September 2, 2020
    • 8 replies
    • 1.1k views
    • 
    • AndyGilly
    • September 28, 2020

24. Trend Alalysis for SLA

    By Giuseppe Iannacone, September 14, 2020
    • 4 replies
    • 800 views
    • 
    • Giuseppe Iannacone
    • September 21, 2020

25. Basic Reporting

    By Adnan Zamurred, August 20, 2020
    • 0 replies
    • 607 views
    • 
    • Adnan Zamurred
    • August 20, 2020