Performance Analytics

104 topics in this forum

1. Limit group by to 5

   By Dan Munns, October 14
   • 2 replies
   • 28 views
   • 
   • Dan Munns
   • Thursday at 10:43 AM

2. Join on List of Counters widget

   By Alisha, October 14
   • 0 replies
   • 5 views
   • 
   • Alisha
   • October 14

3. Widget display when no results are returned

   By Lauren, June 28   

   • widgets
   • advanced analytics
   • 3 replies
   • 125 views
   • 
   • James Ainsworth
   • October 11

4. Join on field h_itsm_servicesubscription.h_fk_serviceid

   By mojahidm, October 8
   • 3 replies
   • 31 views
   • 
   • Martyn Houghton
   • October 9

5. Reporting on Measures - Data seems to hold multiple duplicate rows

   By Martyn Houghton, May 8   

   • measure
   • reporting
   • 13 replies
   • 303 views
   • 
   • Martyn Houghton
   • July 25

6. enhancement Split Measure 'Title' into 'Measure Name' and 'Display Title''

   By Martyn Houghton, July 23   

   • measure
   • title
   • (and 1 more)

     Tagged with:

     • measure
     • title
     • display title
   • 1 reply
   • 69 views
   • 
   • HGrigsby
   • July 23

7. Remove Threshold Colouring

   By Martyn Houghton, July 16   

   • analytics
   • threshold
   • 2 replies
   • 65 views
   • 
   • Martyn Houghton
   • July 23

8. Percentage Measures - differentiate between actual zero and zero records

   By Martyn Houghton, December 13, 2017   

   • actual zero
   • zero records
   • (and 1 more)

     Tagged with:

     • actual zero
     • zero records
     • percentage measure
   • 9 replies
   • 652 views
   • 
   • Martyn Houghton
   • July 23

9. custom field Measures using Custom Fields as criteria

   By Martyn Houghton, July 23   

   • measure
   • criteria
   • 1 reply
   • 51 views
   • 
   • Martyn Houghton
   • July 23

10. Custom fields missing in Advanced field feature under Request list

    By yelyah.nodrog, July 18   

    • custom fields
    • missing
    • 2 replies
    • 82 views
    • 
    • yelyah.nodrog
    • July 18

11. Scheduled Email Reports

    By Stephen.whittle, July 12
    • 0 replies
    • 79 views
    • 
    • Stephen.whittle
    • July 12

12. Archiving Reports

    By mojahidm, June 25
    • 2 replies
    • 96 views
    • 
    • mojahidm
    • July 1

13. Weekly Measures - Start Day

    By Jack_Podmore, June 12
    • 0 replies
    • 62 views
    • 
    • Jack_Podmore
    • June 12

14. Measures - Support Joins in Data Soure

    By Martyn Houghton, May 23   

    • enhancement
    • measures
    • (and 1 more)

      Tagged with:

      • enhancement
      • measures
      • joins
    • 1 reply
    • 100 views
    • 
    • Martyn Houghton
    • May 23

15. enhancement Support Measures on Entities

    By Martyn Houghton, May 23   

    • measures
    • entities
    • 0 replies
    • 58 views
    • 
    • Martyn Houghton
    • May 23

16. Reports for Calls Resolved at First Contact

    By Haroon, April 15
    • 1 reply
    • 152 views
    • 
    • James Ainsworth
    • April 15

17. Change the owner of a dashboard, widget or report

    By HGrigsby, February 15   

    • owner
    • dashboard
    • 4 replies
    • 195 views
    • 
    • HGrigsby
    • April 15

18. Trying to count the number of request types for each service

    By mojahidm, February 26
    • 2 replies
    • 201 views
    • 
    • mojahidm
    • March 12

19. Number of levels - category reporting

    By Dan Munns, February 26   

    • categories
    • measures
    • 3 replies
    • 175 views
    • 
    • Dan Munns
    • March 7

20. Request Type per Analyst Widget

    By Lauren, March 1   

    • advanced analytics
    • widgets
    • 2 replies
    • 144 views
    • 
    • Lauren
    • March 7

21. SQL Error

    By Dan Munns, March 4
    • 6 replies
    • 865 views
    • 
    • Victor
    • March 4

22. Report for Service by request type by ticket status

    By mojahidm, February 26
    • 4 replies
    • 166 views
    • 
    • HHH
    • February 28

23. where clause help?

    By lee mcdermott, February 12
    • 1 reply
    • 141 views
    • 
    • Bob Dickinson
    • February 25

24. Reports Suddenly Not Running

    By mojahidm, February 21
    • 0 replies
    • 97 views
    • 
    • mojahidm
    • February 21

25. Logged & Resolved by Analyst - Bar Chart

    By dwalby, September 28, 2018
    • 1 reply
    • 162 views
    • 
    • HGrigsby
    • February 15