Performance Analytics

117 topics in this forum

1. Average Aged SparkLine

   By Josh Bridgens, June 30
   • 3 replies
   • 48 views
   • 
   • Bob Dickinson
   • Thursday at 08:50 AM

2. Widget help!

   By Alisha, January 16
   • 14 replies
   • 288 views
   • 
   • Alisha
   • June 30

3. Service Domain Reporting

   By AndyGilly, June 23
   • 0 replies
   • 30 views
   • 
   • AndyGilly
   • June 23

4. Request Reassign Post SLT failure

   By AndyGilly, June 15
   • 2 replies
   • 41 views
   • 
   • AndyGilly
   • June 17

5. query? SQL Distinct Widget or Measure

   By Martyn Houghton, June 11   

   • distinct
   • count
   • (and 3 more)

     Tagged with:

     • distinct
     • count
     • sql
     • widget
     • measure
   • 2 replies
   • 54 views
   • 
   • Martyn Houghton
   • June 12

6. Custom widget

   By Alisha, January 14
   • 2 replies
   • 140 views
   • 
   • Alisha
   • June 1

7. Hornbill Dashboard Design - iframe

   By AndyGilly, May 27
   • 0 replies
   • 49 views
   • 
   • AndyGilly
   • May 27

8. reporting

   By AndyGilly, May 4
   • 4 replies
   • 95 views
   • 
   • AndyGilly
   • May 4

9. Join on field h_itsm_servicesubscription.h_fk_serviceid

   By mojahidm, October 8, 2019
   • 5 replies
   • 359 views
   • 
   • HHH
   • February 25

10. Widget display when no results are returned

    By Lauren, June 28, 2019   

    • widgets
    • advanced analytics
    • 6 replies
    • 445 views
    • 
    • Alisha
    • January 21

11. Changes/Releases

    By Alisha, January 14
    • 1 reply
    • 95 views
    • 
    • Steve Giller
    • January 14

12. enhancement Measures - Date Range start and end variables in measure criteria

    By Martyn Houghton, December 13, 2019   

    • measure
    • sql
    • (and 2 more)

      Tagged with:

      • measure
      • sql
      • query
      • where
    • 3 replies
    • 207 views
    • 
    • Bob Dickinson
    • December 16, 2019

13. query TOP 5 Organisations Logging requests (external) - Data Query -

    By Martyn Houghton, December 3, 2019   

    • top 5
    • external
    • (and 3 more)

      Tagged with:

      • top 5
      • external
      • organisation
      • sql group by
      • data chart
    • 2 replies
    • 159 views
    • 
    • Martyn Houghton
    • December 16, 2019

14. Best way to show "Top Resolver"

    By Josh Bridgens, October 25, 2019   

    • analytics
    • 3 replies
    • 326 views
    • 
    • Bob Dickinson
    • December 13, 2019

15. enhancement Support Measures on Entities

    By Martyn Houghton, May 23, 2019   

    • measures
    • entities
    • 1 reply
    • 237 views
    • 
    • Martyn Houghton
    • December 4, 2019

16. defect Widgets - Counter - Icon Selector not working

    By Martyn Houghton, October 31, 2019   

    • widgets
    • counter
    • (and 1 more)

      Tagged with:

      • widgets
      • counter
      • icon
    • 7 replies
    • 299 views
    • 
    • Martyn Houghton
    • November 28, 2019

17. Limit group by to 5

    By Dan Munns, October 14, 2019
    • 5 replies
    • 317 views
    • 
    • Dan Munns
    • October 29, 2019

18. Join on List of Counters widget

    By Alisha, October 14, 2019
    • 2 replies
    • 183 views
    • 
    • Alisha
    • October 23, 2019

19. Reporting on Measures - Data seems to hold multiple duplicate rows

    By Martyn Houghton, May 8, 2019   

    • measure
    • reporting
    • 13 replies
    • 658 views
    • 
    • Martyn Houghton
    • July 25, 2019

20. enhancement Split Measure 'Title' into 'Measure Name' and 'Display Title''

    By Martyn Houghton, July 23, 2019   

    • measure
    • title
    • (and 1 more)

      Tagged with:

      • measure
      • title
      • display title
    • 1 reply
    • 225 views
    • 
    • HGrigsby
    • July 23, 2019

21. Remove Threshold Colouring

    By Martyn Houghton, July 16, 2019   

    • analytics
    • threshold
    • 2 replies
    • 201 views
    • 
    • Martyn Houghton
    • July 23, 2019

22. Percentage Measures - differentiate between actual zero and zero records

    By Martyn Houghton, December 13, 2017   

    • actual zero
    • zero records
    • (and 1 more)

      Tagged with:

      • actual zero
      • zero records
      • percentage measure
    • 9 replies
    • 1,025 views
    • 
    • Martyn Houghton
    • July 23, 2019

23. custom field Measures using Custom Fields as criteria

    By Martyn Houghton, July 23, 2019   

    • measure
    • criteria
    • 1 reply
    • 174 views
    • 
    • Martyn Houghton
    • July 23, 2019

24. Custom fields missing in Advanced field feature under Request list

    By yelyah.nodrog, July 18, 2019   

    • custom fields
    • missing
    • 2 replies
    • 294 views
    • 
    • yelyah.nodrog
    • July 18, 2019

25. Scheduled Email Reports

    By Stephen.whittle, July 12, 2019
    • 0 replies
    • 234 views
    • 
    • Stephen.whittle
    • July 12, 2019