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Performance Analytics

Discussions around Hornbill's Performance Analytics

83 topics in this forum

  1. Output live data on to screens

    By Chee,
    • 0 replies
    • 21 views

  2. Advanced Analytics, 1st Line Support Status

    By Josh Bridgens,   
    • 9 replies
    • 171 views

  3. Measures Thresholds not saving

    By mojahidm,
    • 0 replies
    • 15 views

  4. Can reports handle case statements

    By mojahidm,
    • 0 replies
    • 10 views

  5. Is there a way to use Limit to get the TOP 10 results in a report?

    By mojahidm,
    • 1 reply
    • 50 views

  6. Is it possible to have multiple count and multiple group by in Reports?

    By mojahidm,
    • 1 reply
    • 98 views

  7. Monthly Measures Result discrepancies

    By dwalby,
    • 43 replies
    • 526 views

  8. Hornbill Academy: Logged Vs Resolved

    By DanielRi,
    • 0 replies
    • 21 views

  9. Measures - Filter by support for Data Charts, Scorecards etc

    By Martyn Houghton,
    • 0 replies
    • 14 views

  10. Hornbill Academy: Requests Due to Breach

    By DanielRi,
    • 0 replies
    • 31 views

  11. Hornbill Academy Webinar: Winning with Analytics

    By DanielRi,
    • 0 replies
    • 21 views

  12. Round Scorecard Data

    By davidrb84,
    • 2 replies
    • 32 views

  13. Measures - Count of Outstanding Incidents

    By mojahidm,
    • 1 reply
    • 49 views

  14. Identifying owner of ticket when Response SLA marked

    By Martyn Houghton,   
    • 4 replies
    • 248 views

  15. Question about WHERE clause in a measure

    By chriscorcoran,
    • 2 replies
    • 74 views

  16. Missing Widgets - Advanced Analytics

    By shamaila.yousaf,
    • 1 reply
    • 62 views

  17. Logged & Resolved by Analyst - Bar Chart

    By dwalby,
    • 0 replies
    • 49 views

  18. h_fixtime isn't what I expect it to be

    By mojahidm,
    • 3 replies
    • 57 views

  19. Percentage Measures - differentiate between actual zero and zero records

    By Martyn Houghton,   
    • 6 replies
    • 375 views

  20. Problem with custom SQL query

    By James Bartle,
    • 10 replies
    • 299 views

  21. Help with report - activities as columns and last timeline update

    By chrisnutt,
    • 7 replies
    • 97 views

  22. Summary Report for Incident, Problem & Change

    By dwalby,
    • 1 reply
    • 117 views

  23. Average duration of an incident

    By JBasey,   
    • 1 reply
    • 146 views

  24. Reporting Requests based on Tasks/Activities

    By Keith,
    • 7 replies
    • 295 views

  25. Measures Counter - (Build 2927)

    By Daniel Nespoli,
    • 5 replies
    • 162 views
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