Performance Analytics

120 topics in this forum

1. Trend Alalysis for SLA

   By Giuseppe Iannacone, September 14
   • 4 replies
   • 73 views
   • 
   • Giuseppe Iannacone
   • Monday at 03:35 PM

2. SLA Reporting

   By AndyGilly, September 2
   • 4 replies
   • 92 views
   • 
   • AndyGilly
   • September 10

3. Basic Reporting

   By Adnan Zamurred, August 20
   • 0 replies
   • 57 views
   • 
   • Adnan Zamurred
   • August 20

4. Average Aged SparkLine

   By Josh Bridgens, June 30
   • 3 replies
   • 156 views
   • 
   • Bob Dickinson
   • July 9

5. Widget help!

   By Alisha, January 16
   • 14 replies
   • 425 views
   • 
   • Alisha
   • June 30

6. Service Domain Reporting

   By AndyGilly, June 23
   • 0 replies
   • 93 views
   • 
   • AndyGilly
   • June 23

7. Request Reassign Post SLT failure

   By AndyGilly, June 15
   • 2 replies
   • 113 views
   • 
   • AndyGilly
   • June 17

8. query? SQL Distinct Widget or Measure

   By Martyn Houghton, June 11   

   • distinct
   • count
   • (and 3 more)

     Tagged with:

     • distinct
     • count
     • sql
     • widget
     • measure
   • 2 replies
   • 148 views
   • 
   • Martyn Houghton
   • June 12

9. Custom widget

   By Alisha, January 14
   • 2 replies
   • 214 views
   • 
   • Alisha
   • June 1

10. Hornbill Dashboard Design - iframe

    By AndyGilly, May 27
    • 0 replies
    • 128 views
    • 
    • AndyGilly
    • May 27

11. reporting

    By AndyGilly, May 4
    • 4 replies
    • 183 views
    • 
    • AndyGilly
    • May 4

12. Join on field h_itsm_servicesubscription.h_fk_serviceid

    By mojahidm, October 8, 2019
    • 5 replies
    • 434 views
    • 
    • HHH
    • February 25

13. Widget display when no results are returned

    By Lauren, June 28, 2019   

    • widgets
    • advanced analytics
    • 6 replies
    • 529 views
    • 
    • Alisha
    • January 21

14. Changes/Releases

    By Alisha, January 14
    • 1 reply
    • 154 views
    • 
    • Steve Giller
    • January 14

15. enhancement Measures - Date Range start and end variables in measure criteria

    By Martyn Houghton, December 13, 2019   

    • measure
    • sql
    • (and 2 more)

      Tagged with:

      • measure
      • sql
      • query
      • where
    • 3 replies
    • 276 views
    • 
    • Bob Dickinson
    • December 16, 2019

16. query TOP 5 Organisations Logging requests (external) - Data Query -

    By Martyn Houghton, December 3, 2019   

    • top 5
    • external
    • (and 3 more)

      Tagged with:

      • top 5
      • external
      • organisation
      • sql group by
      • data chart
    • 2 replies
    • 231 views
    • 
    • Martyn Houghton
    • December 16, 2019

17. Best way to show "Top Resolver"

    By Josh Bridgens, October 25, 2019   

    • analytics
    • 3 replies
    • 387 views
    • 
    • Bob Dickinson
    • December 13, 2019

18. enhancement Support Measures on Entities

    By Martyn Houghton, May 23, 2019   

    • measures
    • entities
    • 1 reply
    • 299 views
    • 
    • Martyn Houghton
    • December 4, 2019

19. defect Widgets - Counter - Icon Selector not working

    By Martyn Houghton, October 31, 2019   

    • widgets
    • counter
    • (and 1 more)

      Tagged with:

      • widgets
      • counter
      • icon
    • 7 replies
    • 386 views
    • 
    • Martyn Houghton
    • November 28, 2019

20. Limit group by to 5

    By Dan Munns, October 14, 2019
    • 5 replies
    • 382 views
    • 
    • Dan Munns
    • October 29, 2019

21. Join on List of Counters widget

    By Alisha, October 14, 2019
    • 2 replies
    • 239 views
    • 
    • Alisha
    • October 23, 2019

22. Reporting on Measures - Data seems to hold multiple duplicate rows

    By Martyn Houghton, May 8, 2019   

    • measure
    • reporting
    • 13 replies
    • 762 views
    • 
    • Martyn Houghton
    • July 25, 2019

23. enhancement Split Measure 'Title' into 'Measure Name' and 'Display Title''

    By Martyn Houghton, July 23, 2019   

    • measure
    • title
    • (and 1 more)

      Tagged with:

      • measure
      • title
      • display title
    • 1 reply
    • 289 views
    • 
    • HGrigsby
    • July 23, 2019

24. Remove Threshold Colouring

    By Martyn Houghton, July 16, 2019   

    • analytics
    • threshold
    • 2 replies
    • 265 views
    • 
    • Martyn Houghton
    • July 23, 2019

25. Percentage Measures - differentiate between actual zero and zero records

    By Martyn Houghton, December 13, 2017   

    • actual zero
    • zero records
    • (and 1 more)

      Tagged with:

      • actual zero
      • zero records
      • percentage measure
    • 9 replies
    • 1.1k views
    • 
    • Martyn Houghton
    • July 23, 2019