Performance Analytics

122 topics in this forum

1. Aged Tickets Widget SQL Query

   By Ben Maddams, November 3, 2020
   • 1 reply
   • 266 views
   • 
   • Victor
   • Tuesday at 06:46 PM

2. Issue with scorecards in Analytics

   By Michael Sharp, December 21, 2020
   • 4 replies
   • 128 views
   • 
   • Michael Sharp
   • February 11

3. SLA Reporting

   By AndyGilly, September 2, 2020
   • 8 replies
   • 424 views
   • 
   • AndyGilly
   • September 28, 2020

4. Trend Alalysis for SLA

   By Giuseppe Iannacone, September 14, 2020
   • 4 replies
   • 262 views
   • 
   • Giuseppe Iannacone
   • September 21, 2020

5. Basic Reporting

   By Adnan Zamurred, August 20, 2020
   • 0 replies
   • 176 views
   • 
   • Adnan Zamurred
   • August 20, 2020

6. Average Aged SparkLine

   By Josh Bridgens, June 30, 2020
   • 3 replies
   • 314 views
   • 
   • Bob Dickinson
   • July 9, 2020

7. Widget help!

   By Alisha, January 16, 2020
   • 14 replies
   • 722 views
   • 
   • Alisha
   • June 30, 2020

8. Service Domain Reporting

   By AndyGilly, June 23, 2020
   • 0 replies
   • 196 views
   • 
   • AndyGilly
   • June 23, 2020

9. Request Reassign Post SLT failure

   By AndyGilly, June 15, 2020
   • 2 replies
   • 236 views
   • 
   • AndyGilly
   • June 17, 2020

10. query? SQL Distinct Widget or Measure

    By Martyn Houghton, June 11, 2020   

    • distinct
    • count
    • (and 3 more)

      Tagged with:

      • distinct
      • count
      • sql
      • widget
      • measure
    • 2 replies
    • 299 views
    • 
    • Martyn Houghton
    • June 12, 2020

11. Custom widget

    By Alisha, January 14, 2020
    • 2 replies
    • 354 views
    • 
    • Alisha
    • June 1, 2020

12. Hornbill Dashboard Design - iframe

    By AndyGilly, May 27, 2020
    • 0 replies
    • 225 views
    • 
    • AndyGilly
    • May 27, 2020

13. reporting

    By AndyGilly, May 4, 2020
    • 4 replies
    • 337 views
    • 
    • AndyGilly
    • May 4, 2020

14. Join on field h_itsm_servicesubscription.h_fk_serviceid

    By mojahidm, October 8, 2019
    • 5 replies
    • 603 views
    • 
    • HHH
    • February 25, 2020

15. Widget display when no results are returned

    By Lauren, June 28, 2019   

    • widgets
    • advanced analytics
    • 6 replies
    • 756 views
    • 
    • Alisha
    • January 21, 2020

16. Changes/Releases

    By Alisha, January 14, 2020
    • 1 reply
    • 264 views
    • 
    • Steve Giller
    • January 14, 2020

17. enhancement Measures - Date Range start and end variables in measure criteria

    By Martyn Houghton, December 13, 2019   

    • measure
    • sql
    • (and 2 more)

      Tagged with:

      • measure
      • sql
      • query
      • where
    • 3 replies
    • 415 views
    • 
    • Bob Dickinson
    • December 16, 2019

18. query TOP 5 Organisations Logging requests (external) - Data Query -

    By Martyn Houghton, December 3, 2019   

    • top 5
    • external
    • (and 3 more)

      Tagged with:

      • top 5
      • external
      • organisation
      • sql group by
      • data chart
    • 2 replies
    • 352 views
    • 
    • Martyn Houghton
    • December 16, 2019

19. Best way to show "Top Resolver"

    By Josh Bridgens, October 25, 2019   

    • analytics
    • 3 replies
    • 550 views
    • 
    • Bob Dickinson
    • December 13, 2019

20. enhancement Support Measures on Entities

    By Martyn Houghton, May 23, 2019   

    • measures
    • entities
    • 1 reply
    • 398 views
    • 
    • Martyn Houghton
    • December 4, 2019

21. defect Widgets - Counter - Icon Selector not working

    By Martyn Houghton, October 31, 2019   

    • widgets
    • counter
    • (and 1 more)

      Tagged with:

      • widgets
      • counter
      • icon
    • 7 replies
    • 581 views
    • 
    • Martyn Houghton
    • November 28, 2019

22. Limit group by to 5

    By Dan Munns, October 14, 2019
    • 5 replies
    • 537 views
    • 
    • Dan Munns
    • October 29, 2019

23. Join on List of Counters widget

    By Alisha, October 14, 2019
    • 2 replies
    • 344 views
    • 
    • Alisha
    • October 23, 2019

24. Reporting on Measures - Data seems to hold multiple duplicate rows

    By Martyn Houghton, May 8, 2019   

    • measure
    • reporting
    • 13 replies
    • 1k views
    • 
    • Martyn Houghton
    • July 25, 2019

25. enhancement Split Measure 'Title' into 'Measure Name' and 'Display Title''

    By Martyn Houghton, July 23, 2019   

    • measure
    • title
    • (and 1 more)

      Tagged with:

      • measure
      • title
      • display title
    • 1 reply
    • 398 views
    • 
    • HGrigsby
    • July 23, 2019