Reporting Schedule

[Jim]

Would it be possible when scheduling reports for them to not send the email if no results found? I would like to treat it like an alert and to only email a report if results are found

[SamS]

Hi @Jim,

I can't speak for the developers on whether this can and will be considered, but a simple workaround until then would be to add a rule to your email client to syphon off these empty report emails if the size of the email is smaller than x kb (i.e. the file size without any results).

The obvious caveat here is that I hope the difference between a empty and single line report is at least 1kb. That might be achieved by incorporating a graph (assuming PDF report here, instead of csv).

 

 

[Jim]

Hi @SamS I appreciate the workaround idea although I think maintenance of this and for each user is that I'd rather just send blank reports for now. I don't like sending false alerts or blank reports as people can become 'numb' to them and so when they are requiring urgent attention it doesn't work as well as only receiving them when they require attention