Performance Analytics

143 topics in this forum

1. Average number of days to closure measure

   By Dan Munns, February 26, 2018   

   • measures
   • 15 replies
   • 2.4k views
   • 
   • Victor
   • February 27, 2018

2. % SLA Breached Current Month

   By yelyah.nodrog, January 17, 2018   

   • month
   • percentage
   • (and 1 more)

     Tagged with:

     • month
     • percentage
     • breach
   • 5 replies
   • 2k views
   • 
   • Guest
   • February 1, 2018

3. Report Scheduling - Failed

   By yelyah.nodrog, January 31, 2018   

   • fail
   • reporting
   • (and 1 more)

     Tagged with:

     • fail
     • reporting
     • scheduler
   • 4 replies
   • 4.3k views
   • 
   • yelyah.nodrog
   • January 31, 2018

4. Widget to display users Online Status/Active

   By Martyn Houghton, January 10, 2018   

   • inactive
   • active
   • (and 1 more)

     Tagged with:

     • inactive
     • active
     • status
   • 2 replies
   • 1.3k views
   • 
   • James Ainsworth
   • January 17, 2018

5. Table Join query

   By Dan Munns, January 9, 2018   

   • table join
   • 10 replies
   • 1.9k views
   • 
   • Victor
   • January 9, 2018

6. closed and resolved Report and measure

   By yelyah.nodrog, October 30, 2017   

   • closed
   • resolved
   • 2 replies
   • 1.6k views
   • 
   • yelyah.nodrog
   • November 21, 2017

7. Report using something like startoflastmonth

   By chrisnutt, October 31, 2017
   • 3 replies
   • 1.7k views
   • 
   • chrisnutt
   • November 10, 2017

8. Error in displaying Charts on widget and Dashboards

   By Joyce, November 7, 2017
   • 4 replies
   • 1.4k views
   • 
   • Joyce
   • November 7, 2017

9. Report Failed to run

   By Joyce, November 1, 2017
   • 7 replies
   • 1.7k views
   • 
   • TrevorKillick
   • November 1, 2017

10. Error in downloading Report

    By Joyce, October 23, 2017
    • 17 replies
    • 2.7k views
    • 
    • Steve G
    • October 25, 2017

11. Open incidents by age

    By Guest Sonali, May 15, 2017   

    • reporting
    • 11 replies
    • 2.5k views
    • 
    • Victor
    • October 17, 2017

12. Field for ticket 'Assigned to'

    By Joyce, September 20, 2017
    • 8 replies
    • 2.4k views
    • 
    • Joyce
    • October 9, 2017

13. h_itsm_faqs table

    By Joyce, October 5, 2017
    • 2 replies
    • 1.2k views
    • 
    • Joyce
    • October 9, 2017

14. % Incidents / Request closed with SLA by team

    By Prathmesh Patel, September 13, 2017
    • 6 replies
    • 1.9k views
    • 
    • Prathmesh Patel
    • September 28, 2017

15. Daily run widget with current month total

    By Joyce, May 15, 2017
    • 6 replies
    • 2k views
    • 
    • Guest
    • August 23, 2017

16. Tickets resolved per team

    By Dan Munns, August 3, 2017   

    • widget
    • 3 replies
    • 1.6k views
    • 
    • Dan Munns
    • August 4, 2017

17. Function for yesterday's date

    By Joyce, July 18, 2017
    • 9 replies
    • 2.3k views
    • 
    • Guest
    • August 1, 2017

18. How can I remove users from widgets (using filters)

    By James Bartle, July 3, 2017   

    • widgets
    • 2 replies
    • 1.5k views
    • 
    • James Bartle
    • July 4, 2017

19. Joining Tables to create a widget

    By Joyce, June 20, 2017
    • 4 replies
    • 1.6k views
    • 
    • Joyce
    • June 28, 2017

20. Measure - no Date Ranging

    By Martyn Houghton, June 21, 2017   

    • measure
    • date ranging
    • 3 replies
    • 3.5k views
    • 
    • Martyn Houghton
    • June 21, 2017

21. Copy Measure

    By Martyn Houghton, June 21, 2017   

    • copy
    • measure
    • 2 replies
    • 1.3k views
    • 
    • Martyn Houghton
    • June 21, 2017

22. Backlog

    By Kelvin, May 24, 2017
    • 6 replies
    • 2k views
    • 
    • Kelvin
    • June 13, 2017

23. Measuring Requests by Catalog

    By SJEaton, June 2, 2017
    • 3 replies
    • 1.3k views
    • 
    • Steven Boardman
    • June 2, 2017

24. Is it possible to create a report like this?

    By Keith, May 5, 2017
    • 1 reply
    • 1.5k views
    • 
    • Victor
    • May 12, 2017

25. Chart Widget grouped by Priority and team

    By Joyce, May 9, 2017
    • 8 replies
    • 2.3k views
    • 
    • Joyce
    • May 10, 2017