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Measures on Change


Jim

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I am a little lost on the metrics for something that ought to be quite simple.

 

I require a measure that will count the total Change requests each month and capture the change type and then I can present these in a dashboard and group by change type.

 

The dilemma is I can't output this field if I choose itsm_requests, and if I choose itsm_changerequests I can't see the date logged field to add to the date ranging column? 

Why does this feel more difficult than it needs to be?

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