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Martyn Houghton

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Topics posted by Martyn Houghton

  1.  

    Attachment Restriction - File Size Setting 1 2 3

    By Martyn Houghton, in System Administration

      
    • 53 replies
    • 7,691 views
  2.  

    Applicaiton Rights to assign/complete other users activities 1 2 3

    By Martyn Houghton, in Service Manager

      
    • 52 replies
    • 8,924 views
  3.  

    Display Order of FAQ's 1 2

    By Martyn Houghton, in Service Manager

      
    • 49 replies
    • 4,855 views
  4.  

    Sub-Status - On Customer Response 1 2

    By Martyn Houghton, in Service Manager

      
    • 38 replies
    • 5,240 views
  5.  

    Request Message Email - Template selection 1 2

    By Martyn Houghton, in Service Manager

      
    • 37 replies
    • 4,896 views
  6.  

    Wait for Status Change - to trigger when SubStatus is changed 1 2

    By Martyn Houghton, in Service Manager

      
    • 36 replies
    • 2,967 views
  7.  

    Customer Portal - Password Policies 1 2

    By Martyn Houghton, in Collaboration

      
    • 35 replies
    • 6,159 views
  8.  

    Request Search - Historic Updates not included 1 2

    By Martyn Houghton, in Service Manager

      
    • 35 replies
    • 6,306 views
  9.  

    Bulk Organisation, Contact and Portal Account setup 1 2

    By Martyn Houghton, in System Administration

      
    • 34 replies
    • 4,745 views
  10.  

    Incoming mail - picking up request ID from message subject 1 2

    By Martyn Houghton, in Service Manager

      
    • 26 replies
    • 4,738 views
  11.  

    Copy Service option 1 2

    By Martyn Houghton, in Service Manager

      
    • 26 replies
    • 3,484 views
  12.  

    Customer/Service Portal - export request list 1 2

    By Martyn Houghton, in Service Manager

      
    • 25 replies
    • 4,174 views
  13.  

    Email Routing Rules - visibility Override 1 2

    By Martyn Houghton, in Service Manager

      
    • 25 replies
    • 1,891 views
  14.  

    Timer - New options to Pause and Un- Pause by BPM Node 1 2

    By Martyn Houghton, in Service Manager

      
    • 25 replies
    • 3,168 views
  15.  

    Auto Assign - Team Membership Type = exclude Manager/Team Leader

    By Martyn Houghton, in Business Process Automation

      
    • 23 replies
    • 4,230 views
  16.  

    Internal Company/Organisations Subscriptions not cascading

    By Martyn Houghton, in Service Manager

      
    • 23 replies
    • 3,195 views
  17.  

    Close Incident Permissions - User vs BPM

    By Martyn Houghton, in Service Manager

      
    • 23 replies
    • 2,799 views
  18.  

    Manage Default Categories - Scope

    By Martyn Houghton, in Timesheet Manager

      
    • 23 replies
    • 3,333 views
  19.  

    Customer/Service Portal - All Request View

    By Martyn Houghton, in Service Manager

      
    • 22 replies
    • 3,305 views
  20.  

    New Status does not clear Sub Statuses

    By Martyn Houghton, in Service Manager

      
    • 22 replies
    • 2,845 views
  21.  

    Mailbox Management - Deleting Emails in bulk

    By Martyn Houghton, in Collaboration

      
    • 21 replies
    • 5,319 views
  22.  

    Logo on Customer and Service Portal Login pages

    By Martyn Houghton, in Service Manager

      
    • 21 replies
    • 4,100 views
  23.  

    Priorities and New Service Levels in Portals

    By Martyn Houghton, in Service Manager

      
    • 21 replies
    • 3,020 views
  24.  

    Asset Management - Bulk Actions

    By Martyn Houghton, in Service Manager

      
    • 21 replies
    • 1,370 views
  25.  

    Working Time Calendars - Calendar: "Add System Exclusions" button

    By Martyn Houghton, in System Administration

      
    • 20 replies
    • 580 views
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