James Ainsworth Posted January 31, 2017 Share Posted January 31, 2017 Hi @Martyn Houghton Our dev team did find some logic that is possibly causing the emails that don't match the address of the customer that is associated to the request from matching the request ID. This has been changed and will be available in one of the upcoming builds. Regards, James Link to comment Share on other sites More sharing options...
Martyn Houghton Posted February 2, 2017 Author Share Posted February 2, 2017 @James Ainsworth The app.email.routing.rules.unknownUsers.allow setting was on the default off, so have now enabled it. Part of the issue will be that most people are known to the system (i.e. so that they can be added as connections) so this will help with a few occurrences. We will e test now that this setting is in place. Cheers Martyn Link to comment Share on other sites More sharing options...
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