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PSG

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  1. PSG
    Hi @James Ainsworth has there been any progress on making the "quick complete" option available?
  2. PSG
    Hi @Gerry and @Ehsan Is there an update on this one? Is it likely that the functionality will ever be introduced? Regards, Jamie
  3. PSG
    this appears to have resolved our issue
  4. PSG

    Activity Assignment

    PSG replied to PSG's topic in Collaboration

    Hi @Daniel Dekel, I can confirm that i can now see the all groups. Thanks for sorting. Regards, Jamie
  5. PSG

    Activity Assignment

    PSG replied to PSG's topic in Collaboration

    @DanielRi Hi Daniel, I hope you're well. There seems to be some confusion with this one. Per my note, since Hornbill Collaboration (829) was rolled out it appears 'Live' users can only assign Activities to teams they're a member ofThere is a suggestion that "...this was always the case. But since the "Allow Task Assignment" setting was not previously enforced, it might appear that it was possible." @Victor and @Daniel Dekel are progressing IN00151106 for us. Please can you confirm that we've always worked this way? i.e. since we started using Hornbill we've always assigned Activities to other teams. Thanks, Jamie
  6. PSG

    Activity Assignment

    PSG replied to PSG's topic in Collaboration

    Please find attached three screenshots: IN00151106_1 - the teams i'm a member of IN00151106_2 - my, Activity > Assign to > Group options IN00151106_3 - 'Task Assignment' status for our Support teams As you can see. The teams are set to Task Assignment > Yes however i cannot see them as i'm not a member.
  7. PSG
    Since Hornbill Collaboration (829) was rolled out it appears 'Live' users can only assign Activities to teams they're a member ofPlease can this be looked at ASAP as we rely on assigning activities to other teams as part of our Support Process.Regards
  8. PSG
    Hi @James Ainsworth has there been any progress on making the "quick complete" option available?
  9. PSG
    Hi @Ehsan Is there an update on this? Thanks, Jamie
  10. PSG
    our instance is running again too. Thanks for your help @Victor
  11. PSG
    @Victor are you aware of this one? you kept us up to date yesterday. I have raised this via the contact portal too
  12. PSG
    we're also having issues with our instance.
  13. PSG
    Hi @Bob Dickinson any update on this? Thanks, Jamie
  14. PSG
    Hi @James Ainsworth, any update on this? thanks, Jamie
  15. PSG
    HI @Gerry, thanks for the update - the relevant team have applied the valid key and all is working again. Thanks again for your quick responses and help. Regards, Jamie
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