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Tina.Lapere

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Topics posted by Tina.Lapere

  1.  

    Request Variables

    By Tina.Lapere, in Service Manager

      
    • 2 replies
    • 1,458 views
  2.  

    Catalog Items not in alphabetical order

    By Tina.Lapere, in Service Manager

      
    • 2 replies
    • 1,232 views
  3.  

    Request Update Emails/Notifications not working 1 2

    By Tina.Lapere, in Service Manager

      
    • 28 replies
    • 5,685 views
  4.  

    Notifications Area - Feedback

    By Tina.Lapere, in Service Manager

      
    • 11 replies
    • 2,475 views
  5.  

    Email Templates - adding Questions

    By Tina.Lapere, in Service Manager

    • 1 reply
    • 913 views
  6.  

    Portal - Form Prompts right justified

    By Tina.Lapere, in Service Manager

    • 8 replies
    • 1,802 views
  7.  

    Call Referene as Hyperlinks

    By Tina.Lapere, in Service Manager

    • 2 replies
    • 1,198 views
  8.  

    Updating On-Hold Calls 1 2

    By Tina.Lapere, in Service Manager

      
    • 42 replies
    • 6,842 views
  9.  

    Making Customers Inactive

    By Tina.Lapere, in Service Manager

      
    • 15 replies
    • 3,197 views
  10.  

    Viewing a Customers Requests (all of them)

    By Tina.Lapere, in Service Manager

      
    • 8 replies
    • 1,856 views
  11.  

    Managing Organisations/Contacts

    By Tina.Lapere, in Service Manager

      
    • 1 reply
    • 1,288 views
  12.  

    Edit category codes

    By Tina.Lapere, in Service Manager

      
    • 2 replies
    • 1,429 views
  13.  

    Custom views for assets list

    By Tina.Lapere, in Service Manager

      
    • 3 replies
    • 1,243 views
  14.  

    Customer Portal - Status for on-hold not shown

    By Tina.Lapere, in Service Manager

      
    • 2 replies
    • 1,182 views
  15.  

    Unable to see On Hold requests on mobile app

    By Tina.Lapere, in Service Manager

      
    • 2 replies
    • 1,310 views
  16.  

    Fix for Assets 2.24

    By Tina.Lapere, in Service Manager

      
    • 6 replies
    • 1,839 views
  17.  

    Some queries regarding raising requests from emails

    By Tina.Lapere, in Service Manager

      
    • 1 reply
    • 1,174 views
  18.  

    Mandatory closure category when closing a request [Available in build 2.31+]

    By Tina.Lapere, in Service Manager

      
    • 23 replies
    • 3,893 views
  19.  

    BPM - ability to move nodes

    By Tina.Lapere, in Business Process Automation

      
    • 6 replies
    • 1,857 views
  20.  

    Mandatory closure category when closing a request [Available in build 2.31+]

    By Tina.Lapere, in Service Manager

      
    • 1 reply
    • 1,413 views
  21.  

    When using "Quick Requests" there is no service associated to the request

    By Tina.Lapere, in Service Manager

      
    • 3 replies
    • 1,612 views
  22.  

    Associate a default service to progressive captures

    By Tina.Lapere, in Service Manager

      
    • 2 replies
    • 1,582 views
  23.  

    Group/Team filters in request list

    By Tina.Lapere, in Service Manager

      
    • 6 replies
    • 1,987 views
  24.  

    Associate a business process to requests

    By Tina.Lapere, in Service Manager

      
    • 1 reply
    • 1,451 views
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