Unable to see On Hold requests on mobile app

[Tina.Lapere]

Hi,

My colleague has been looking at the mobile app and apparently he is unable to see his calls that are on-hold.

Is there a reason for this?

Many thanks

Tina

 

 

Forum Admin Edit: The issue was fixed in one of the earlier Service Manager builds. This thread is now locked.

[Guest Chaz]

Thanks for reporting this, I've logged this with the development team and the reference is PM00140809

[Steven Boardman]

Hi Tina

This issue has been fixed and will be available in the next release

Thanks

Steven