Tina.Lapere Posted April 8, 2016 Share Posted April 8, 2016 Hi, I've been looking at how emails can be logged as requests and it's generated a couple of questions: - Is it possible to change the progressive capture it uses? - I can't select a service (or catalogue item) when I run through the default process which means the customer would not be able to see or update the call from the portal - how do I do this? Thanks Tina Link to comment Share on other sites More sharing options...
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!Register a new account
Already have an account? Sign in here.Sign In Now